Coinbase SLA Exclusions Clause Samples

Coinbase SLA Exclusions. The Availability Commitment does not apply to any Unavailability or inaccessibility of the Hosted Service, or any other Hosted Service performance issues (“Coinbase SLA Exclusions”): (a) that result from Maintenance of which Coinbase has provided a minimum seventy-two (72) hours’ notice to the designated administrative contact for Customer account; (b) caused by factors outside of Coinbase's reasonable control including, but not limited to, a Force Majeure Event, internet access failure, network instability, or problems beyond the demarcation point of the Coinbase network; (c) that result from any actions or inactions of Customer or any third party not authorized or controlled by Coinbase , including without exception, Customer’s ineffective selection of redundant nodes with respect to Enterprise Node; (d) that result from the equipment, software, or other technology of Customer or any third party services (other than third party equipment, software, or other technology within Coinbase's control); or (e) arising from the suspension or termination of Customer’s right to use the Hosted Service in accordance with the Agreement.