Client Requirements. In order for ▇▇▇▇▇ to provide BC Services pursuant this Agreement, Client shall maintain hardware, software, and any other requirements capable of operating Tyler Software Products currently utilized by Client. Requirements necessary for the provision of BC Services include, but are not limited to the following: a) Provide high-speed internet access, including upload bandwidth sufficient for complete data transfers to comply with applicable RPO b) Comply with then-current minimum hardware and network requirements as specified on ▇▇▇▇▇'▇ support website; c) Maintain security and access privileges for ▇▇▇▇▇ to receive data transfer and reasonably perform activities reasonably necessary for ▇▇▇▇▇ to provide BC Services; d) Permit installation of software and hardware required to provision BC Services in accord with this Agreement as reasonably determined by ▇▇▇▇▇; (1) In the event ▇▇▇▇▇ modifies the minimum requirements necessary to provide the BC Services currently utilized by Client , ▇▇▇▇▇ will use best efforts to notify Client of the necessary changes at two (2) weeks prior to the scheduled implementation of changes to the minimum requirements by ▇▇▇▇▇. ▇▇▇▇▇ will not proceed with any installation or modification without Client's prior written consent. (2) In the event Client elects not to implement the minimum requirements necessary for BC Services, Client may continue to operate under the current BC Service, if acceptable to Tyler; or, if Ty ler declines to allow Client to continue to operate under the current BC Service, then Client may terminate this Agreement without penalty and ▇▇▇▇▇ shall refund to Client the unused fees for BC Services paid by Client, calculated on a pro-rata basis, starting from the tennination date beginning on the first day of the month after the date Client tenninates BC Services through the end of the currently-paidterm. e) Reasonably notify ▇▇▇▇▇ in advance of any changes in Client's network that impacts ▇▇▇▇▇'▇ ability to deliver BC Services.
Appears in 2 contracts
Sources: Business Continuity Agreement, Business Continuity Agreement