Common use of Claims Services Clause in Contracts

Claims Services. a. TCG will not commence the Claims Services and process Your Claim(s) until TCG receives Your Instruction. b. You may also be asked to complete a Payday Lending Questionnaire to allow TCG to investigate the existence and merits of the Claim(s). c. You understand that by completing and signing one LOA, that the Loan Provider may investigate all Loan(s) held with them under the Instruction provided and that any successful Claim(s) will be subject to a Fee(s). d. Once Your Instruction(s) has been received TCG has the right to deal exclusively with the Claim(s) and you acknowledge that You could complain directly to the Loan Provider, at no cost. e. You will ensure that any information provided is true, accurate and completed to the best of Your knowledge. f. You will deal promptly with requests by TCG for authority, information or documents that TCG or the Loan Provider might make. g. The Loan Provider may contact You directly and You will inform TCG promptly of this and any relevant matters affecting Your Claim(s). h. TCG will use reasonable endeavours to obtain Compensation for the Claim(s) pursued.