CitiPhone Clause Samples
CitiPhone. 13.1 The Cardholder may utilize the credit Card services (“Citiphone”) provided by the Bank via telephone.
13.2 Citiphone may execute the orders made by the Cardholder via telephone based on user identification through credit Card passcode or other means, and the order made by the Cardholder via telephone may be recorded if the Bank deems such necessary.
13.3 The Cardholder shall be held liable for all responsibilities arising from disclosure of passcode while making an inquiry or a transaction via Citiphone. Above shall not apply if the disclosure of passcode was not caused by Cardholder’s intentional or negligent act, but caused by irresistible violence or threat to the life or body of the Cardholder or of the family.
CitiPhone. 33.1.1 The Cardmember accepts that the Bank directly or through its appointed representatives has agreed to provide him the facility of getting information and carrying out transactions by giving telephonic instructions (which will be accepted by the Bank either manually or by an automated system) apart from any written standing instructions now given or that may hereafter be given. The telephonic instructions given may also include instructions to change demographic details of a Cardmember such as residence and/or mailing address, residence and/or office telephone number, mobile phone number or any other personal details of the Cardmember as decided by the Bank from time to time.
33.1.2 The Cardmember is aware that in connection with such telephonic facility, he is required to provide to the Bank or its appointed representatives over the telephone his account number details and T-PIN as originally selected by him or as advised by the Bank to him or as subsequently changed by oral instructions or otherwise. The Cardmember is also advised not to voice his T-PIN, if he is calling from a tone-enabled telephone. Instead the Cardmember may dial in his T-PIN, on the Interactive Voice Response System.
33.1.3 In the event of the Cardmember calling from a telephone not supporting tone, the Cardmember may need to voice his T-PIN, after which the Cardmember would need to change his T-PIN immediately. This telephonic facility shall cover and be applicable to all Accounts of the Cardmember now existing or which may hereafter be opened by him. The facility shall also cover and apply to all other facilities, offerings, transactions of functionalities being offered by the Bank currently or which may be introduced by the Bank from time to time. This T-PIN assigned to him (or selected or changed by him) for any of the Accounts, Credit Cards or other financial products held by him currently or which may be opened by him in the future will be used to provide access to his other connected accounts, Credit Cards or financial products. This will be applicable for transactions or queries on the automated or manual option. The Cardmember is also aware that he will not voice his T-PIN while calling from a touch-tone telephone, but instead is required to dial his T-PIN on the dial pad of the telephone. In the event of the Cardmember opting to voice his T-PIN, the Cardmember agrees that he shall change his T-PIN immediately, thereafter.
33.1.4 The Cardmember unconditionally agrees th...