Channel Partners. In the event Customer purchases through a KnowBe4 authorized Channel Partner, such Channel Partner may have its own SLA associated with the purchase. Customer acknowledges that KnowBe4 is not responsible, nor is KnowBe4 liable, for ensuring compliance with such Channel Partner SLA.
Appears in 6 contracts
Sources: Terms of Service, Master Subscription Agreement, Master Subscription Agreement
Channel Partners. In the event Customer purchases through a KnowBe4 KnowBe4-authorized Channel Partnerchannel partner, such Channel Partner channel partner may have its own SLA associated with the purchase. Customer acknowledges that KnowBe4 is not responsible, nor is KnowBe4 liable, for ensuring compliance with such Channel Partner channel partner SLA.
Appears in 2 contracts
Sources: Services Agreement, Master Agreement