Change Management Req Sample Clauses

Change Management Req. Requirements 9.1 State or Contractor-initiated requests to develop, modify, or upgrade applications software, code, screens, business processes or production interfaces are called Specification Orders (SOs). The Contractor shall facilitate State review and pre-approval of all SOs and funded projects through documented change control procedures. 9.2 The Contractor shall propose system and process enhancements when it is determined to increase efficiency and/or streamline operations, and when needed to support State policy and business process changes. 9.3 Provide the State with system enhancements based on established budgets. Scope of enhancement work will be documented in State approved formats and approved by the State in accordance with agreed upon change control procedures. Invoiced SO hours will not include effort for updates to business service deliverables such as to provider manuals, bulletins, or business process documentation. 9.4 Track and report progress on SOs to the State with: Online work tracking and reporting. Weekly reports as to the current status of system changes. Monthly summary reports of effort hours expended and monthly status reports for managed projects.
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