Cancellation Costs. 14.1 In the event a reservation is cancelled within 14 days from making the reservation, no cancellation costs shall be due and payable unless the day of arrival is within 30 days following the cancellation. Should a payment be made by the use of a voucher (credit note), you will be provided with a new voucher in the same amount. 14.2 Cancellation costs shall be payable if a reservation is cancelled after 14 days from making the reservation or if the cancellation relates to a reservation for a stay with a day of arrival within 30 days from making the cancellation. These cancellation costs are 30% of the total amount for reservations cancelled up to 30 days before the day of arrival. In the event of cancellation on or later than the 30th day before arrival, the cancellation costs are equal to the total amount of the reservation. 14.3 You can take out insurance to cover this cancellation risk by effecting cancellation insurance when you make your reservation. 14.4 If you have not arrived within 24 hours after the agreed date without notice, this shall be deemed to be a cancellation. In this case the full total amount is to be paid.
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Sources: General Terms and Conditions, General Terms and Conditions, General Terms and Conditions