Callout Charges Sample Clauses
The Callout Charges clause defines the fees that will be incurred when a service provider is required to attend a site or location, typically outside of regular scheduled visits. This clause specifies the circumstances under which these charges apply, such as emergency repairs or unscheduled maintenance, and may outline how the charges are calculated, for example, by time spent or a fixed callout fee. Its core practical function is to ensure both parties understand the costs associated with unscheduled service requests, thereby preventing disputes and clarifying financial responsibilities.
POPULAR SAMPLE Copied 6 times
Callout Charges. If you request us to make a visit to the premises, the visit will be chargeable for callout/travelling fees, labour, and materials and you agree to pay for all visits including aborted attendance and failure to gain access. Callout within office hours (Includes the first hour travelling/onsite) £45.00 + vat Callout outside office hours (Includes the first hour travelling/onsite) £65.00 + vat Callout within office hours (Includes the first hour travelling/onsite £65.00 + vat Callout outside office hours (Includes the first hour travelling/onsite) £85.00 + vat It is the customer’s responsibility to check the callout charge before requesting a callout. Contracted Customers will always get priority over non contracted customers, and we cannot guarantee a site visit the same day for non-contracted customers.