Common use of Call Detail Clause in Contracts

Call Detail. 5.8.1 BA will record usage originating from ANTC customers using certain BA Network Elements or BA Telecommunications Services with no rounding of billable time on unrated usage to full minutes. Recorded usage detail generally includes, but is not limited to, the following categories of information where BA currently records such data in the ordinary course of its business: (i) completed calls, including 800 calls and alternately billed calls; (ii) calls to directory assistance; and (iii) calls to and completed by Operator Services where BA provides such service to an ANTC Customer. 5.8.2 BA shall provide call detail information to ANTC daily, according to the designated BA data center schedule, excluding holidays, unless otherwise negotiated. BA and ANTC will exchange schedules of designated data center holidays. BA shall provide ANTC with call detail information for at least ninety percent (90%) of recorded call events within five (5) business days of when the ANTC Customer incurred such usage. BA and ANTC will work cooperatively to promptly analyze and resolve any problems or anomalies in the data, as reported by either Party. 5.8.3 BA will provide call detail information in the standard industry format. The call detail information content and transmission process shall be tested as mutually agreed by the Parties.