Cabling Connection Clause Samples

Cabling Connection a) BT or BT approved contractor is able to provide the cabling connection at the Site from the Customer’s Rack Space to the following destinations which are chargeable to the Customer: i. To the Site Meet-Me-Room (MMR), term as “Cross Connection from Hosted Rack to MMR” ii. To another Rack Space that is not adjacent to each other within same suite area, term as “Cross Connection Within Suite” iii. To another Rack Space in different suite within same or different floor, term as “Cross Connection between Suite” iv. To another Rack Space in different building within the Site compound that has ready inter building connections provisioned, term as “Inter-Building Cross Connection” b) Each standard cabling connection for above a(i), a(ii) and a(iii) come with 1 physical link with a backup link laid (1 active, 1 standby) which can be either UTP (CAT5/CAT6) or Single Mode with the following Service Level: i. Response Time: within 30 mins upon incident logged ii. Resolution Time: within 4 hours to replace faulty wiring. Any requirement for resolution time below 4 hours, the Customer requires to subscribe additional physical link for the relevant Cross Connection services and set up Active-Active design. c) For the Inter-Building Cross Connection in above a(iv), the link shall be provisioned with minimum 2 x 2 Core Single mode when order is requested. d) BT will schedule all overhead or under floor cabling work within the Site outside of Business Hours for operational and safety reasons. e) BT reserves the right to make an additional charge for any cabling work where as a result of a request or requirement by the Customer.