Common use of Business Days of Operation Clause in Contracts

Business Days of Operation. Grantee shall, at a minimum, have staff available to process referrals and meet service delivery needs of families between the hours of 8:00 a.m. and 5:00 p.m., Monday through Friday. Grantee must demonstrate the capacity to provide services for 52 weeks each year. Each year Grantee may select up to ten days from the official state or federal holidays to close business. This policy does not eliminate the requirement for Grantee to also offer services to families in the evening or at other times outside 8:00 a.m. through 5:00 p.m. when appropriate to meet individual family needs. (Remainder of Page Intentionally Left Blank) Attachment B ECI Program Service Area