Block Hours Clause Samples
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Block Hours. Block Hour based telephone, remote and email support are during business working hours only Monday to Friday from 9am to 5.30pm GMT (excluding Public and Bank Holidays) and the amount of support hours available is based on the block hour package purchased. Block Hours are valid for 12 months only and are paid in advance in full. If a mandate has been setup renewal amounts will be taken by Direct Debit. Renewal/top-up reminders are sent when 1-2 block hours is left. The minimum remote support time spent is 6 minutes and the minimum on-site support time spent is 2 hours rounded up to the next nearest hour. Any and all travel time for on-site support from our office to the client’s site and the return journey will be rounded up to the next nearest hour and deducted from the total block hours purchased. 30 days notice of cancellation of Block Hours is required on a no- refund basis. Block Hours are non-transferrable, they can only be used for support labour or project labour and cannot be used to purchase hardware, software, warranties, equipment or physical goods. Should your account balance fall to zero hours or below (i.e. where we have provided IT support but have been unable to allocate against an available block since there are none remaining) and is not renewed within 7 days from our reminder email, we will issue an invoice for any IT support provided (remote or on-site) and/or any outstanding amount owing to us at the rate of £110 plus VAT per hour.
Block Hours. Block hours are computed as 1 CH for each 1 hour from block-out to block-in computed on a minute by minute basis.
Block Hours. The period from the time the aircraft blocks out until the aircraft blocks in again. Block in shall be the moment that an aircraft comes to complete rest in the blocks. Block out shall be the time when an aircraft’s brakes are released and push back or taxi begins.
Block Hours. In the case that a Resource has a Real-Time unit status of “unavailable” for an entire day, that day will not contribute to the quantity of Asset Related Demand Bid Block-Hours. However, if the Resource has at least one hour of the day with a unit status of “available,” the entire day will contribute to the quantity of Asset Related Demand Bid Block-Hours.
Block Hours. Block hours are computed as 1 CH for each 1 hour from block-out to block-in computed on a minute by minute basis.
d. Duty Rig
i. Domestic Day Duty Rig Duty rig is computed as 1 CH for each 2.0 hours on duty within a single duty period, rounded to the nearest minute, when that duty period has a showtime between the hours of 0500 and 1559 LBT.
ii. Domestic Night Duty Rig Duty rig is computed as 1 CH for each 1.92 hours on duty within a single duty period, rounded to the nearest minute, when that duty period has a showtime between the hours of 1600 and 0059 LBT.
iii. Domestic Critical Duty Rig Duty rig is computed as 1 CH for each 1.5 hours on duty within a single duty period, rounded to the nearest minute, when that duty period has a showtime between the hours of 0100 and 0459 LBT.
iv. International Duty Rig Duty rig is computed as 1 CH for each 1.92 hours on duty within a single international duty period, rounded to the nearest minute.
Block Hours. Prepaid fees by client for Hourly services that may or may not be included in the service agreement or scope of work. Such prepaid block hours are generally discounted from Regular Work Rates and are non-refundable.
Block Hours. See ‘‘Block-to-Block.’’
Block Hours. The Company and the AFA MEC President (or her/his designee) may agree to waive the provisions of this paragraph for the construction of individual Trips.