Billing Administration. i. Receive data on CCA Service from PG&E, and provide PG&E with appropriate charges for applicable rate class and other charges related to CCA Service. ii. Timely submit billing information for each CCA Service customer to PG&E to meet PG&E Billing Window. iii. Use commercially reasonable efforts to remedy CCA Service billing errors for any customer in a timely manner, within one billing cycle from discovery of the error. iv. Update CCA’s Service rates according to written parameters provided by SJCE, and provide written confirmation that Calpine has validated the accuracy of the Calpine-programmed CCA Service rates. v. Conduct testing to ensure CCA Service rates are being applied correctly to all customers. Make testing results available to SJCE upon request, and provide a method for SJCE staff to validate the accuracy of the Calpine-programmed rates upon request. vi. Assist with annual settlement process for Net Energy Metering customers by identifying eligible customers and providing accrued charges and credits based on SJCE’s NEM program guidelines. vii. Assist with monthly settlement process for Net Energy Metering customers who have terminated their account by identifying eligible customers and providing accrued balances based on SJCE’s NEM program guidelines. viii. Place On-Bill Repayment (OBR) charges on the relevant customer account, identified by SAID. ix. Send OBR as a separate line item to PG&E for placement on monthly bill during term of repayment. x. When requested by SJCE, implement Balanced Payment Plan (BPP) charges on monthly bills. xi. Perform quarterly BPP reviews to assess appropriate customer charge level.
Appears in 1 contract
Sources: Professional Services Agreement
Billing Administration. i. Receive data on CCA Service from PG&E, and provide PG&E with appropriate charges for applicable rate class and other charges related to CCA Service.
ii. Timely submit billing information for each CCA Service customer to PG&E to meet PG&E Billing Window.
iii. Use commercially reasonable efforts to remedy CCA Service billing errors for any customer in a timely manner, within one billing cycle from discovery of the error.
iv. Update CCA’s Service rates according to written parameters provided by SJCE, and provide written confirmation that Calpine has validated the accuracy of the Calpine-programmed CCA Service rates.
v. Conduct testing to ensure CCA Service rates are being applied correctly to all customers. Make testing results available to SJCE upon request, and provide a method for SJCE staff to validate the accuracy of the Calpine-programmed rates upon request.
vi. Assist with annual settlement process for Net Energy Metering customers by identifying eligible customers and providing accrued charges and credits based on SJCE’s NEM program guidelines.
vii. Assist with monthly settlement process for Net Energy Metering customers who have terminated their account by identifying eligible customers and providing accrued balances based on SJCE’s NEM program guidelines.
viii. Place On-Bill On-▇▇▇▇ Repayment (OBR) charges on the relevant customer account, identified by SAID.
ix. Send OBR as a separate line item to PG&E for placement on monthly bill ▇▇▇▇ during term of repayment.
x. When requested by SJCE, implement Balanced Payment Plan (BPP) charges on monthly bills.
xi. Perform quarterly BPP reviews to assess appropriate customer charge level.
Appears in 1 contract
Sources: Professional Services Agreement