Common use of Batch Processing Clause in Contracts

Batch Processing. Vendor shall be responsible for ensuring that all production batch systems will be available not less than [*] of the time during After Normal Business Hours ([*].) Vendor will be permitted reasonable time (no more than [*] elapsed from system available to system available) to effect maintenance on equipment one Sunday per month. This activity will be planned and communicated to Customer's Account Manager no less that [*] in advance of projected downtime.

Appears in 2 contracts

Sources: Information Technology Services Agreement (Trizetto Group Inc), Information Technology Services Agreement (Trizetto Group Inc)