Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center or at Volaris sale check in counters inside the Airports. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (carry-on), provided they comply with the dimension, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which can be obtained from the Web Site, the Call Center or at Volaris check in counters inside the Airports. Where the number of baggage pieces allowed without charge (checked baggage and/or hand/carry-on baggage) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation of excess baggage will be subject to aircraft’s capacity. All baggage shall be identified on the inside and outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in checked baggage: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris will not be responsible for the loss of any of the aforementioned items, which will not be considered as baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile area, the Passenger shall present a claim with the Volaris personnel in charge, who will provide him/her with a baggage claim form. The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to Mexico’s Civil Aviation Law. For damages or loss of hand/carry-on baggage up to 40 (forty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated with the minimum salary valid in Mexico City when the damage or loss occurs. Baggage delay: If Passenger’s checked baggage does not arrive at the city of destination with said Passenger, upon Passenger’s request, Airline will provide, for each day of delay, the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delay.
Appears in 1 contract
Samples: cms.volaris.com
Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center or at Volaris sale check in counters inside the Airports. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (carryCarry-on), provided they comply that it complies with the dimensiondimensions, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which can be obtained from . If the Web Site, the Call Center Passenger elect to carry Checked baggage or at Volaris check in counters inside the Airports. Where where the number of baggage pieces allowed without charge of carry on (checked baggage and/or hand/carry-on baggageC) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the Checked baggage/Carry on excess baggage/excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation of excess baggage will be subject to aircraft’s aircraft capacity. All baggage shall be identified on the inside and outside, outside with the Passenger’s name and address. The Passenger SHALL NOT CARRY in checked baggage: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; baggage medication and treatments, perishables, liquids, or fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets magnets, among other things. Volaris will does not be responsible for recommend the loss transportation of any of the aforementioned itemsvaluable items such as money, which will not be considered jewelry, art pieces, values, electronic articles such as radios, cell phones, computers, cameras and other valuable things in checked baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked Checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile areabaggage, the Passenger shall present a claim with the Volaris personnel in charge, who will provide him/her in accordance with a baggage claim formthe terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 1999 (the “Montreal Convention”). The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to Mexico’s Civil Aviation Law. For damages or loss of hand/carry-on baggage up to 40 (forty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated and in accordance with the minimum salary valid limits established in Mexico City when the damage or loss occursMontreal Convention. Baggage delay: If Passenger’s checked Checked baggage does not arrive at the city of destination with said Passenger, upon Passenger’s request, Airline responsibility will provide, for each day of delay, be determined pursuant to and in accordance with the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delaylimits established in the Montreal Convention.
Appears in 1 contract
Samples: cms.volaris.com
Baggage. The Passenger will have the right to carrytransport, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center Center, the mobile app or at Volaris sale check in counters inside the Airports. Volaris will give the Passenger one baggage ticket for each baggage delivered for its transportation. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (carry-on), provided they comply with the dimension, weight (10 kilograms between both) and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which . The Passenger that decided to travel without baggage can be obtained from obtain a preferential rate by Volaris on the Web Site, Call Center, mobile app or in the counters. The Passenger accepts that in case he/she obtains the preferential rate and then decide to travel with baggage he/she must cover all the rates plus taxes, the total amount is described on The Web Site or the Passenger can ask for them on the Call Center Center, mobile app or at Volaris check in counters inside Volaris´ airport offices. In case of travelling with more baggage than the Airports. Where the number of baggage pieces allowed permitted without charge (checked baggage and/or hand/carry-on baggage) is exceeded carry on), or where the baggage does not comply with travelling without satisfying the weight, dimension or and volume limitationspolicies, the Passenger shall pay applicable rates for such excess, plus the applicable fees for the excess baggage, taxes. Total amount as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by consulted on the Passenger from the Web SiteWebsite, in the Call Center Center, mobile app or at Volaris check-in Volaris´ counters inside the Airportsat airports. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft’s capacitycapacity in all cases. All baggage shall be identified on the inside and outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in can´t carry on the checked baggage: passport or personal identification documents, medicines, perishable items, liquids or fragile items. Furthermore, Passenger is forbidden from carrying weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris does not recommend the transportation in Checked Baggage of: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris will not be responsible for the loss of any of the aforementioned items, which will not be considered as baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked baggage Checked Baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile areabaggage, the Passenger shall present a claim with the Volaris personnel in charge, who charge that will provide him/her with a baggage claim formPassenger irregularity report. The same procedure shall be followed in case of baggage damage. damage Baggage damage or loss: compensation . Compensation due to damage or loss of the checked baggage will be determined pursuant to Mexico’s Civil Aviation and in accordance with the limits established in the Law. For damages or loss of hand/carry-; which shall include, but is not limited to and may be amended from time to time (i) for a carry on up to the equivalence to 80 (eighty) UMAs at the moment when the damage occured, (ii) for the checked baggage up to 40 the equivalence to 150 (fortyone hundred and fifty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated with UMAs at the minimum salary valid in Mexico City moment when the damage or loss occurs. Baggage delay: If Passenger’s checked baggage does not arrive at the city of destination with said Passenger, upon Passenger’s request, Airline will provide, for each day of delay, the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delayoccured.
Appears in 1 contract
Samples: Transportation Services Agreement
Baggage. The For Flights on United States and Central America routes. Passenger will have has the right to carry, carry without additional any charge, one piece of checked baggagethe baggage included in the reservation selected by the passenger: “Vuela Basic”, weighing up to 25 (twenty-five) kilograms that complies “Vuela Classic” or “Vuela Plus”. Furthermore, Passenger must comply with the volume and dimension and volume measurements policies established by Volaris, which can may be obtained from consulted by the Passenger on the Web Site, the Call Center Center, mobile application or at Volaris sale check offices. Volaris will provide Passenger with a baggage ticket for each piece that is delivered for transportation in counters inside accordance with the Airportsapplicable regulations. Additionally, the For Codeshare Flights The Passenger can carry inside the cabin of the aircraft up to two pieces of hand checked baggage (and carry-on), provided they comply on baggage that complies with the dimensionpolicies of volume, weight and volume limitations set forth dimensions established on the Ticket issued by Volaris the Selling Airline as well as according to guarantee the safety and comfort policies of the Passengersairlines who gives codeshare service and to international treaties. Extra charges on the baggage depends on the final destination of the service, which can if an extra charge is applicable, therefore the Selling Airline shall inform Passenger whose destinations may have additional charges for Checked Baggage. In case the Passenger travels with more baggage than he/she paid, or the baggage does not comply with all the weight, volume and size requirements, he/she shall pay for the excess of baggage the applicable rates plus taxes. Those rates and taxes may be obtained from consulted by the Passenger on the Web Site, the Call Center Center, mobile application or at Volaris check in counters inside the Airportssale offices. Where the number of baggage pieces allowed without charge (checked baggage and/or hand/carry-on baggage) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft’s capacitycapacity in all cases. All baggage shall be identified on the inside and outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY Due to official provisions there are some goods not allowed for air transportation, the detail of these goods is on Volaris Website and in Volaris offices at the Airport. Volaris does not recommend the transportation in checked baggagebaggage of: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives explosives, and magnets among other things. Volaris will not be responsible for the loss of any of the aforementioned items, which will not be considered as baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked baggage Checked Baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile areabaggage, the Passenger in accordance with the Montreal Convention, shall present a claim with the Volaris personnel in charge, charge who will provide him/her with a baggage claim formPassenger irregularity report. The same procedure shall be followed in case of baggage damage. Baggage damage Volaris is not responsible for baggage previously damaged or loss: compensation due in poor state, baggage exceeding dimension and weight allowed, damages caused by security inspections under supervision of aa third party or airport authority. Passenger is solely responsibility to damage or loss make sure the PNR of the checked baggage will be determined pursuant has the correct information, additionally it is Passengers responsibility to Mexico’s Civil Aviation Law. For damages or loss of hand/carry-on baggage up to 40 (forty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated make sure PNR is in accordance with the minimum salary valid pieces and registered numbers. Any Airline responsibility with regards to the baggage damaged, lost or destroyed shall be as established in Mexico City when the damage or loss occurs. Baggage delay: If Passenger’s checked baggage does not arrive at the city of destination with said Passengerapplicable law, upon Passenger’s request, Airline will provide, for each day of delay, the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delayincluding in international treaties.
Appears in 1 contract
Samples: Transportation Services Agreement
Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center or at Volaris sale check in counters inside the Airports. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (carry-on), provided they comply with the dimension, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which can be obtained from the Web Site, the Call Center or at Volaris check check-in counters inside the Airports. Where the number of baggage pieces allowed without charge (checked baggage and/or hand/carry-on baggage) is exceeded or where the baggage does not comply with the weight, dimension or volume limitations, the Passenger shall pay the applicable fees for the excess baggage, as well as the applicable Value Added Tax, which total charge, terms and conditions can be obtained by the Passenger from the Web Site, the Call Center or at Volaris check-in counters inside the Airports. Notwithstanding the above, transportation of excess baggage will be subject to aircraft’s capacity. All baggage shall be identified on the inside and outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY in checked baggage: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; baggage medication and treatments, perishables, liquids, or fragile itemsítems. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris will does not be responsible for recommend the loss transportation of any of the aforementioned itemsvaluable ítems such as money, which will not be considered jewelry, art pieces, values, electronic articles such as radios, cell phomes, computers, cameras and other valuable things in checked baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile areabaggage, the Passenger shall present a claim with the Volaris personnel in charge, who will provide him/her in accordance with a baggage claim formthe terms established in the Convention for the Unification of Certain Rules for International Carriage by Air executed in Montreal in 199 (the “Montreal Convention”). The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to Mexico’s Civil Aviation Law. For damages or loss of hand/carry-on baggage up to 40 (forty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated and in accordance with the minimum salary valid limits established in Mexico City when the damage or loss occursMontreal Convention. Baggage delay: If Passenger’s checked baggage does not arrive at the city of destination with said Passenger, upon Passenger’s request, Airline responsibility will provide, for each day of delay, be determined pursuant to and in accordance with the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delaylimits established in the Montreal Convention.
Appears in 1 contract
Samples: cms-dev-k8s.webopsvolaris.com
Baggage. The Passenger will have the right to carry, without additional charge, one piece of checked baggage, weighing up to 25 (twenty-five) kilograms that complies with the dimension and volume measurements established by Volaris, which can be obtained from the Web Site, the Call Center Center, the mobile app or at Volaris sale check in counters inside the Airports. Volaris will give the Passenger one baggage ticket for each baggage deliverd for its transportation. Additionally, the Passenger can carry inside the cabin of the aircraft up to two pieces of hand baggage (carry-on), provided they comply with the dimension, weight (10 kilograms between both) and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which . The Passenger that decided to travel without baggage can be obtained from obtain a preferential rate by Volaris on the Web Site, Call Center, mobile app or in the counters. The Passenger accepts that in case he/she obtains the preferential rate and then decide to travel with baggage he/she most cover all the rates plus taxes, the total amount is described on The Web Site or the Passenger can ask for them on the Call Center Center, mobile app or at Volaris check in counters inside Volaris´ airport offices. In case of travelling with more baggage than the Airports. Where the number of baggage pieces allowed permitted without charge (checked baggage and/or hand/carry-on baggage) is exceeded carry on), or where the baggage does not comply with travelling without satisfying the weight, dimension or and volume limitationspolicies, the Passenger shall most pay the applicable fees for exceeding on the excess baggage, as well as baggage the applicable Value Added Taxrates, which plus the applicable taxes, total chargeamount, terms and conditions can be obtained by consulted on the Passenger from the Web SiteWebsite, on the Call Center Center, mobile app or at Volaris check-in counters inside the AirportsVolaris´offices at airports. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft’s capacitycapacity in all cases. All baggage shall be identified on the inside and outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY can´t carry on the checked baggage: passport or personal identification documents, medicines, perishable items, liquids or fragile items. It also exist the prohibition to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris does not recommend the transportation in checked baggagebaggage of: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris will not be responsible for the loss of any of the aforementioned items, which will not be considered as baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked Checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile areabaggage, the Passenger shall present a claim with the Volaris personnel in charge, who charge that will provide him/her with a baggage claim formPassenger Irregularity Report. The same procedure shall be followed in case of baggage damage. damage Baggage damage or loss: compensation . Compensation due to damage or loss of the checked baggage will be determined pursuant to Mexico’s Civil Aviation and in accordance with the limits established in the Law. For damages or loss of hand/carry-; (i) for the carry on up to the equivalence to 80 (eighty) UMAs at the moment when the damage occur, (ii) for the checked baggage up to 40 the equivalence to 150 (fortyone hundred and fifty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated with UMAs at the minimum salary valid in Mexico City moment when the damage or loss occursoccur. Baggage delay: . If Passenger’s checked Checked baggage does not arrive at the city of destination with said at the same time as the Passenger, upon Passenger’s request, Airline will provide, for each day of delay, the amount of $Volaris would give $ 250.00 (two hundred and fifty fifty) pesos and 00/100) per dayfor every day until the third day without baggage, for up to three days, meaning, Passenger will receive a this means that the maximum amount of $compensation is $ 750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delay.pesos)
Appears in 1 contract
Samples: cms-dev-k8s.webopsvolaris.com
Baggage. The Passenger will have has the right to carry, carry without additional any charge, one piece of checked baggagetwo carry on pieces which weight doesn’t exceed 10 kilograms between both pieces, weighing up those pieces also need to 25 (twenty-five) kilograms that complies comply with the volume and dimension and volume measurements policies established by Volaris, which can be obtained from those policies are located on the Web Site, Site or the Passenger can know more about them on the Call Center center or at Volaris sale check offices. Volaris will be liable only for damage occurring during carriage on flights or flight segments operated by Volaris or in counters inside relation to which Volaris has a legal liability to the AirportsPassenger. AdditionallyIf Volaris issues a Ticket or if Volaris checks baggage for carriage on another carrier, Volaris does so only as agent for the other carrier. Where transportation of the Passenger’s baggage is performed by successive carriers (as defined by the Warsaw Convention or the Montreal Convention, as applicable), the Passenger can carry inside may make a claim against the cabin of first or last carrier. In case the aircraft up to two pieces of hand Passenger travels with more baggage (carry-on)than the one he/she paid, provided they comply with the dimension, weight and volume limitations set forth by Volaris to guarantee the safety and comfort of the Passengers, which can be obtained from the Web Site, the Call Center or at Volaris check in counters inside the Airports. Where the number of baggage pieces allowed without charge (checked baggage and/or hand/carry-on baggage) is exceeded or where the baggage does not comply with all the weight, dimension or volume limitationsand size requirements, the Passenger shall he/she must pay the applicable fees for the excess baggage, as well as baggage at the applicable Value Added Tax, which total charge, terms rates plus taxes. Those rates and conditions can be obtained by taxes are on the Web Site or the Passenger from the Web Site, can have information about them on the Call Center or at Volaris check-in counters inside the Airportsairport offices. Notwithstanding the above, transportation Transportation of excess baggage will be subject to aircraft’s capacitycapacity in all cases. All baggage shall be identified on the inside and outside, with the Passenger’s name and address. The Passenger SHALL NOT CARRY Volaris does not recommend the transportation in checked baggagebaggage of: money, jewelry, art pieces, securities, stocks, bonds, electronic devices such as radios, cell phones, computers and cameras among others; medication and treatments, perishables, liquids, fragile items. It is also prohibited to carry weapons of any kind, gases, flammable substances, lighters, corrosive items, explosives and magnets among other things. Volaris will not be responsible for the loss of any of the aforementioned items, which will not be considered as baggage, and are being carried without the knowledge or consent of Volaris. If for any reason the Passenger’s checked Checked baggage does not arrive on the assigned conveyor with the rest of the flight’s baggage before leaving the sterile areabaggage, the Passenger Passenger, in accordance with the Montreal Convention, shall present a claim with the to Volaris personnel in charge, who charge that will provide him/her with a baggage claim formPassenger Irregularity Report. The same procedure shall be followed in case of baggage damage. Baggage damage or loss: compensation due to damage or loss of the checked baggage will be determined pursuant to Mexico’s Civil Aviation Law. For damages or loss of hand/carry-on baggage up to 40 (forty) minimum salaries. For damage or loss of checked baggage, up to 75 (seventy five) minimum salaries. All compensations will be calculated with the minimum salary valid in Mexico City when the damage or loss occurs. Baggage delay: If Passenger’s checked baggage does not arrive at the city of destination with said Passenger, upon Passenger’s request, Airline will provide, for each day of delay, the amount of $250.00 (two hundred and fifty pesos and 00/100) per day, for up to three days, meaning, Passenger will receive a maximum of $750.00 (seven hundred and fifty pesos and 00/100) as compensation for checked baggage delay.
Appears in 1 contract
Samples: Transportation Services Agreement
