Availability of Other Systems Functions. The Health Plan shall ensure that at a minimum all other system functions and information are available to the applicable system users between the hours of 7:00 a.m. and 7:00 p.m., in the time zone where the user is located, Monday through Friday.
Appears in 5 contracts
Sources: Standard Contract (Wellcare Health Plans, Inc.), Standard Contract (Wellcare Health Plans, Inc.), Standard Contract (Wellcare Health Plans, Inc.)
Availability of Other Systems Functions. The Health Plan shall ensure that at a minimum all other system System functions and information Information are available to the applicable system System users between the hours of 7:00 a.m. and 7:00 p.m., in the time zone where the user is locatedEST or EDT as appropriate, Monday through Friday.
Appears in 5 contracts
Sources: Standard Contract (Wellcare Health Plans, Inc.), Standard Contract (Wellcare Health Plans, Inc.), Health Care Services Contract (Wellcare Health Plans, Inc.)