Availability Guarantee Definitions and Monitoring Clause Samples

The "Availability Guarantee Definitions and Monitoring" clause establishes the standards and procedures for measuring and ensuring the uptime or operational availability of a service or system. It typically outlines how availability is defined (such as a percentage of uptime over a given period), the methods and tools used to monitor performance, and the reporting requirements for documenting compliance. By clearly specifying these parameters, the clause helps both parties understand expectations, provides a basis for accountability, and addresses potential disputes regarding service reliability.
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Availability Guarantee Definitions and Monitoring. Reporting
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