Availability goals Sample Clauses
Availability goals. Dr.Dropin Bedrift aims for ¥¥% availability during normal business hours. Exceptions include scheduled maintenance, third-party errors, Customer infrastructure failures, power outages, actions by external parties, and misuse of the service in violation of Norwegian law. ⭯. MARKETING By approving this agreement and these terms and conditions, the Customer accepts that a newsletter/information letter is sent out in accordance with the Marketing Act §15, third paragraph on "existing customer relationships. If the Customer wishes to unsubscribe from the service, this can be done via the unsubscribe link at the bottom of the letter. The customer also accepts usage of their logo and name on Dr. Dropin Bedrift's website. Dr. Dropin Bedrift will not use logo or name actively in marketing without the prior approval of the Customer, but may, if they wish, use their name and logo on the website. Dr. Dropin Bedrift also reserves the right to use the Customer's name and logo in various sales presentations.
Availability goals. The objective for the Properties and Services is to establish a record of service availability, averaged over a monthly basis, of 99.5% for calendar month (the "service availability"), subject to the exceptions listed under "Availability exceptions". This objective permits sites to be unavailable a maximum of 7.2 minutes per day, 50.4 minutes per week, or ~ 216 minutes per calendar month. The purpose of this metric is to establish a baseline objective that meets the parties' expectations. In the event of any material deviation from the service availability objective, The Partner shall take the steps described below under "Technical support and problem escalation" to restore the level of service for the Properties or Services to a fully operational condition. In the event the Partner is not able to maintain the service availability objective of 99.5%, then Microsoft shall take the appropriate steps to remedy the situation. If applicable, penalties may apply.