Availability Definition Sample Clauses

Availability Definition. The Availability Percentage shall be calculated each month during the term of the Service Agreement monthly as follows: Where: Total minutes in the month = TMM Total minutes in month unavailable = TMU (Unavailable time excludes approved planned down time) And: Availability = ((TMM‐TMU) / TMM) * 100 Availability Percentage shall be calculated applying the Availability Percentage Calculations Exclusions; as such term is defined in the MSA. Availability Service Level Metrics only apply to services provided out of the DYOPATH data centers and does not include any equipment or services provided on client premises.