Availability Commitment Subject to these SLA Terms Clause Samples

Availability Commitment Subject to these SLA Terms. 1.2.1 During the Subscription Term, Vendor shall use commercially reasonable efforts to ensure that the Platform will have an Uptime Percentage of at least 99.9%; and 1.2.2 Vendor shall endeavor to schedule Scheduled Maintenance to occur outside of Vendor’s normal business hours and to provide Customer at least 48 hours’ notice prior to Scheduled Mainte- nance. No prior notice to Cust▇▇▇▇ is required for Emergency Maintenance; however, Vendor shall use commercially reasonable efforts to notify Customer in advance of Emergency Mainte- nance.