Associated Documents. 2.1 The Billing and Collection Technical Guideline contains the technical specifications of the Billing and Collection Service following industry accepted guidelines with any modifications required to reflect the unique aspects of the Billing and Collection Services provided by the ▇▇▇▇▇▇. The Billing and Collection Technical Guideline was prepared, and its contents agreed, by the Billing and Collection Task Force constituted under the direction of CISC and will be amended from time to time following the document Change Management process established for all CISC documents. The Billing and Collection Technical Guideline references the EMI maintained by the Alliance for Telecommunications Industry Solutions (ATIS) and includes the associated Canadian Locally Negotiated Guidelines. The Billing and Collection Technical Guideline, is mutually agreed to by the SP and the ▇▇▇▇▇▇. 2.2 The Billing and Collection Services Procedures contain a description of the ▇▇▇▇▇▇'▇ collection procedures and claims investigation and adjustment functions used by its business office to handle, resolve, and/or refer Customer inquiries and claims. The Billing and Collection Services Procedures is prepared by the ▇▇▇▇▇▇ and provided to the SP. The Billing and Collection Services Procedures shall not be considered to be an integral component of this Agreement.
Appears in 2 contracts
Sources: Billing and Collection Services Agreement (Yak Communications Usa Inc), Billing and Collection Services Agreement (Yak Communications Usa Inc)