Common use of ASP Solution Platform Clause in Contracts

ASP Solution Platform. Element Service Level Performance Metric attainment is reviewed on a **** basis. All statistics from Supplier’s monitoring suite are reviewed and dowtime recorded for that **** is summarized for each funtional area of the ASP Solution Platform Element (e.g. Order Gateway, email, Workflow etc.)

ASP Solution Platform. Element Service Level Performance Metric attainment is reviewed on a **** basis. All statistics from Supplier’s monitoring suite are reviewed and dowtime recorded for that **** week is summarized for each funtional area of the ASP Solution Platform Element (e.g. Order Gateway, email, Workflow etc.)