Agent Conduct. The Exchange shall implement policies, procedures, training and monitoring and other processes to assure that agents who sell Contractor’s SADPs through SHOP will fairly and objectively represent all dental plan issuers and all products offered on the Exchange that market through agents in order to present dental plan options in a manner that minimizes steerage by presenting plan options in an unbiased manner. Such processes shall include, without limitation, practices that implement the following standards:
Appears in 3 contracts
Sources: Stand Alone Dental Plan Contract, Stand Alone Dental Plan Contract, Stand Alone Dental Plan Contract