Common use of Accessing Support Clause in Contracts

Accessing Support. Customer Support offers several ways to resolve any technical difficulties. In addition to online help in the Software, which can be accessed by clicking the “Help” tab when logged into the Software, function-specific help information can also be accessed throughout the Software using the ‘?’ option. The online support center (▇▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇) is available 24x7 for self-service technical assistance including:  Downloading software updates and patches  Logging tickets and viewing status of previously submitted tickets  Viewing updates to supported platforms and hardware  Accessing product documentation, technical articles, and FAQs The support email address is ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. The support phone number is ▇▇▇-▇▇▇-▇▇▇▇ or ▇-▇▇▇-▇▇▇-▇▇▇▇.

Accessing Support. Customer Support offers several ways to resolve any technical difficulties. In addition to online help in the Software, which can be accessed by clicking the “Help” tab when logged into the Software, function-specific help information can also be accessed throughout the Software using the ‘?’ option. The online support center (▇w ▇▇.▇▇▇▇▇▇▇▇▇.▇▇▇/▇▇▇▇▇▇▇) is available 24x7 for self-service technical assistance including:  Downloading software updates and patches  Logging tickets and viewing status of previously submitted tickets  Viewing updates to supported platforms and hardware  Accessing product documentation, technical articles, and FAQs The support email address is ▇▇▇▇▇▇▇@▇▇▇▇▇▇▇▇▇.▇▇▇. The support phone number is ▇▇▇-▇▇▇-▇▇▇▇ or ▇-▇▇▇-▇▇▇-▇▇▇▇.