Common use of Access to Your Computer System Clause in Contracts

Access to Your Computer System. Upon explicit request by You, You acknowledge that SolarWinds may perform Software Support that may be conditioned upon access to Your Computer and/or Supported Platform. You understand and agree that the completeness and accuracy of the information You provide to SolarWinds may affect SolarWinds’ ability to provide Software Support to You.

Access to Your Computer System. Upon explicit request by You, You acknowledge that SolarWinds may perform certain Software Support that may be conditioned upon access to Your Computer information and/or Supported Platformaccess to Your computer system. Information that may be accessed during Software Support may include, but is not limited to, the type of hardware You are using, a description of the problem for which You are seeking Software Support , and additional software You are using that falls outside the scope of coverage. You understand and agree that the completeness and accuracy of the information You provide provides to SolarWinds may affect SolarWinds’ ability to provide Software Support to YouSupport.