Access to Chat Tool Clause Samples

Access to Chat Tool. Information given to T-Mobile customers or collected by Chat Agents shall be directly taken from and/or input into the Chat Tool. Provider shall access the Chat Tool via a VPN system specified in Exhibit E (Computing and Network Specifications), to ensure that all Chats are transmitted in encrypted form. Notwithstanding anything to the contrary elsewhere in the Agreement, Provider agrees and acknowledges that it will not store the Chats, any contents thereof, or any Personal Information received via T-Mobile in any form outside of the Chat Tool.