Common use of ACCEPTANCE PROCEDURES – BASIC PARAMETERS Clause in Contracts

ACCEPTANCE PROCEDURES – BASIC PARAMETERS. The SERVICE PROVIDER shall, during the Acceptance Test Period, make available the Ordered Software Application Solutions to the CUSTOMER (including any products supplied by the SERVICE PROVIDER necessary to enable the provision of those Ordered Software Application Solutions) for the Acceptance Procedures to be performed. The CUSTOMER will conduct Acceptance Tests on the Ordered Software Application Solutions to test whether they meet the CUSTOMER Requirements and meet the appropriate Service Levels. The CUSTOMER will perform the Acceptance Procedures in respect of each Ordered Software Application Solution (including any applicable delivery milestones stated within the Implementation Plan of this Contract). The Acceptance Procedures shall be recorded as successful and the SERVICE PROVIDER notified accordingly where all the Acceptance Test Criteria are met. The Acceptance Procedures shall be recorded as unsuccessful and the SERVICE PROVIDER notified accordingly where any of the Acceptance Test Criteria are not met. In the event that the Acceptance Procedures in respect of each Ordered Software Application Solution or any part thereof, have not been recorded as successful pursuant to paragraph 49.4 of this Schedule by the end of the relevant Acceptance Test Period, the CUSTOMER will extend the Acceptance Test Period by a period of ten (10) Working Days (or such other period as the parties may agree) during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed. In the event that after the CUSTOMER has extended the Acceptance Test Period pursuant to paragraph 49.6 of this Schedule the relevant Acceptance Procedures have not been recorded as successful by the end of that period, the CUSTOMER shall, without prejudice to its other rights and remedies, be entitled to: extend the Acceptance Test Period for a further period (or periods) specified by the CUSTOMER during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed; or reject the Ordered Software Application Solution (or any part thereof), terminate this Contract and receive a full refund of all sums paid under this Contract in respect of Ordered Software Application Solutions so rejected. If the CUSTOMER fails to carry out the relevant Acceptance Tests within the Acceptance Test Period and such failure is wholly and solely due to the actions or inactivity of the CUSTOMER, the Acceptance Tests shall be deemed to have been completed successfully. The right to reject and terminate in paragraph 2.7.2 of this Schedule shall apply to each Ordered Software Application Solution so that the CUSTOMER can reject and terminate parts of the Ordered Software Application Solution rather than the entire Ordered Software Application Solutions if it so wishes. The SERVICE PROVIDER shall provide such assistance as the CUSTOMER requires in relation to the conducting of the Acceptance Tests.

Appears in 1 contract

Sources: Software Application Solutions Framework Agreement

ACCEPTANCE PROCEDURES – BASIC PARAMETERS. The SERVICE PROVIDER shall, during the Acceptance Test Period, make available the Ordered Software Application Solutions to the CUSTOMER (including any products supplied by the SERVICE PROVIDER necessary to enable the provision of those Ordered Software Application Solutions) for the Acceptance Procedures to be performed. The CUSTOMER will conduct Acceptance Tests on the Ordered Software Application Solutions to test whether they meet the CUSTOMER Requirements requirement specified in the Order and meet the appropriate Service Levels. The CUSTOMER will perform the Acceptance Procedures in respect of each Ordered Software Application Solution (including any applicable delivery milestones stated within the Implementation Plan of this Contract). The Acceptance Procedures shall be recorded as successful and the SERVICE PROVIDER notified accordingly where all the Acceptance Test Criteria are met. The Acceptance Procedures shall be recorded as unsuccessful and the SERVICE PROVIDER notified accordingly where any of the Acceptance Test Criteria are not met. In the event that the Acceptance Procedures in respect of each Ordered Software Application Solution or any part thereof, have not been recorded as successful pursuant to paragraph 49.4 43.4 of this Schedule by the end of the relevant Acceptance Test Period, the CUSTOMER will extend the Acceptance Test Period by a period of ten (10) Working Days (or such other period as the parties may agree) during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed. In the event that after the CUSTOMER has extended the Acceptance Test Period pursuant to paragraph 49.6 43.6 of this Schedule the relevant Acceptance Procedures have not been recorded as successful by the end of that period, the CUSTOMER shall, without prejudice to its other rights and remedies, be entitled to: extend the Acceptance Test Period for a further period (or periods) specified by the CUSTOMER during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed; or reject the Ordered Software Application Solution (or any part thereof), terminate this Contract and receive a full refund of all sums paid under this Contract in respect of Ordered Software Application Solutions so rejected. If the CUSTOMER fails to carry out the relevant Acceptance Tests within the Acceptance Test Period and such failure is wholly and solely due to the actions or inactivity of the CUSTOMER, the Acceptance Tests shall be deemed to have been completed successfully. The right to reject and terminate in paragraph 2.7.2 of this Schedule shall apply to each Ordered Software Application Solution so that the CUSTOMER can reject and terminate parts of the Ordered Software Application Solution rather than the entire Ordered Software Application Solutions if it so wishes. The SERVICE PROVIDER shall provide such assistance as the CUSTOMER requires in relation to the conducting of the Acceptance Tests.

Appears in 1 contract

Sources: Software Application Solutions Framework Agreement

ACCEPTANCE PROCEDURES – BASIC PARAMETERS. The SERVICE PROVIDER shall, during the Acceptance Test Period, make available the Ordered Software Application Solutions to the CUSTOMER SoS and to such potential LA CUSTOMERS as the SoS may require (including any products supplied by the SERVICE PROVIDER necessary to enable the provision of those Ordered Software Application Solutions) for the Acceptance Procedures to be performed. The CUSTOMER SoSCUSTOMER will conduct Acceptance Tests on the Ordered Software Application Solutions to test whether they meet the CUSTOMER Requirements requirement specified in the Order and meet the appropriate Service Levels. The SoS CUSTOMER will perform the Acceptance Procedures in respect of each Ordered Software Application Solution (including any applicable delivery milestones stated within the Implementation Plan of this Contract). The Acceptance Procedures shall be recorded as successful and the SERVICE PROVIDER notified accordingly where all the Acceptance Test Criteria are met. The Acceptance Procedures shall be recorded as unsuccessful and the SERVICE PROVIDER notified accordingly where any of the Acceptance Test Criteria are not met. In the event that the Acceptance Procedures in respect of each Ordered Software Application Solution or any part thereof, have not been recorded as successful pursuant to paragraph 49.4 42.4 of this Schedule by the end of the relevant Acceptance Test Period, the CUSTOMER SoSCUSTOMER will extend the Acceptance Test Period by a period of ten (10) Working Days (or such other period as the parties may agree) during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed. In the event that after the CUSTOMER SoSCUSTOMER has extended the Acceptance Test Period pursuant to paragraph 49.6 42.6 of this Schedule the relevant Acceptance Procedures have not been recorded as successful by the end of that period, the CUSTOMER SoSCUSTOMER shall, without prejudice to its other rights and remedies, be entitled to: extend the Acceptance Test Period for a further period (or periods) specified by the CUSTOMER SoSCUSTOMER during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed; or reject the Ordered Software Application Solution (or any part thereof)) and, terminate this Contract and receive a full refund of all sums paid under this Contract in respect of Ordered Software Application Solutions so rejected. If the CUSTOMER SoSCUSTOMER fails to carry out the relevant Acceptance Tests within the Acceptance Test Period and such failure is wholly and solely due to the actions or inactivity of the CUSTOMERSoSCUSTOMER, the Acceptance Tests shall be deemed to have been completed successfully. The right to reject and terminate in paragraph 2.7.2 of this Schedule shall apply to each Ordered Software Application Solution so that the CUSTOMER SoSCUSTOMER can reject and terminate parts of the Ordered Software Application Solution rather than the entire Ordered Software Application Solutions if it ▇▇▇▇ so wishes. The SERVICE PROVIDER shall provide such assistance as the CUSTOMER SoSCUSTOMER requires in relation to the conducting of the Acceptance Tests.

Appears in 1 contract

Sources: Software Application Solutions Framework Agreement

ACCEPTANCE PROCEDURES – BASIC PARAMETERS. 2.1 The SERVICE PROVIDER shall, during the Acceptance Test Period, make available the Ordered Software Application Solutions Information Management & Learning Services to the CUSTOMER (including any products supplied by the SERVICE PROVIDER necessary to enable the provision of those Ordered Software Application SolutionsInformation Management & Learning Services) for the Acceptance Procedures to be performed. . 2.2 The CUSTOMER will conduct Acceptance Tests on the Ordered Software Application Solutions Information Management & Learning Services to test whether they meet the CUSTOMER Requirements requirement specified in the Order Form and meet the appropriate Service Levels. . 2.3 The CUSTOMER will perform the Acceptance Procedures in respect of each Ordered Software Application Solution (including any applicable delivery milestones stated within the Implementation Plan of this Contract). . 2.4 The Acceptance Procedures shall be recorded as successful and the SERVICE PROVIDER notified accordingly where all the Acceptance Test Criteria are met. . 2.5 The Acceptance Procedures shall be recorded as unsuccessful and the SERVICE PROVIDER notified accordingly where any of the Acceptance Test Criteria are not met. . 2.6 In the event that the Acceptance Procedures in respect of each Ordered Software Application Solution or any part thereof, have not been recorded as successful pursuant to paragraph 49.4 2.4 of this Schedule by the end of the relevant Acceptance Test Period, the CUSTOMER will extend the Acceptance Test Period by a period of ten (10) Working Days (or such other period as the parties may agree) during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed. . 2.7 In the event that after the CUSTOMER has extended the Acceptance Test Period pursuant to paragraph 49.6 2.6 of this Schedule the relevant Acceptance Procedures have not been recorded as successful by the end of that period, the CUSTOMER shall, without prejudice to its other rights and remedies, be entitled to: : 2.7.1 extend the Acceptance Test Period for a further period (or periods) specified by the CUSTOMER during which the SERVICE PROVIDER shall correct the faults which caused the Acceptance Procedures to be recorded as unsuccessful and the Acceptance Procedures shall be re-performed; or or 2.7.2 reject the Ordered Software Application Solution (or any part thereof), terminate this Contract and receive a full refund of all sums paid under this Contract in respect of Ordered Software Application Solutions Information Management & Learning Services so rejected. If the CUSTOMER fails to carry out the relevant Acceptance Tests within the Acceptance Test Period and such failure is wholly and solely due to the actions or inactivity of the CUSTOMER, the Acceptance Tests shall be deemed to have been completed successfully. . 2.8 The right to reject and terminate in paragraph 2.7.2 of this Schedule shall apply to each Ordered Software Application Solution so that the CUSTOMER can reject and terminate parts of the Ordered Software Application Solution rather than the entire Ordered Software Application Solutions Information Management & Learning Services if it so wishes. . 2.9 The SERVICE PROVIDER shall provide such assistance as the CUSTOMER requires in relation to the conducting of the Acceptance Tests.

Appears in 1 contract

Sources: Call Off Contract