3rd stage response - Resolution Sample Clauses
3rd stage response - Resolution. If applicable, Dalet shall use commercially reasonable efforts to prepare a patch, temporary fix or propose a workaround and communicate it to You by electronic mail or other appropriate means. Either during the Acknowledgement or the Processing stage, if Dalet disagrees with or has questions about the Severity level assigned by You to the Error, Dalet’s acknowledgment shall note the issue and the Severity will be discussed with Your representative.
3rd stage response - Resolution. If applicable, Dalet shall use commercially reasonable efforts to prepare a patch, temporary fix or propose a workaround and communicate it to You by electronic mail or other appropriate means. Either during the Acknowledgement or the Processing stage, if Dalet disagrees with or has questions about the Severity level assigned by You to the Error, ▇▇▇▇▇’s acknowledgment shall note the issue and the Severity will be discussed with Your representative. Responses Times defined on Exhibit B are applicable for Errors present during the Error Processing phase. Time starts for fully qualified Errors, as defined in section 4.3.
