Examples of Supported Product in a sentence
Notwithstanding anything in the User Guide for the Watch, the support of the Watch by the Expert shall be consistent with the Services provided under this Verizon Home Device Protect Technical Terms of Service for any other Supported Product.
By Customer Signature Signature Name: Name: Title: Title: Date: Date: Appendix A - Service Level Agreement Version date: August 25, 2023 This Service Level Agreement (SLA) is an integral part of the Agreement and outlines the service level commitment that Wazuh will strive to deliver for the Maintenance and Support of the Supported Product.
Supported Product Maintenance includes provision of Resolutions, Maintenance Patches, and Updates in relation to the Supported Product during the Support Term, as set forth herein.
Customer’s Primary Technical Contact must have suicient technical knowledge of Customer’s Supported Product environment to enable eective communication with the Wazuh support center; ● Provide Wazuh with all relevant and available diagnostic information (including product or system information) pertaining to software problems for which Customer requests assistance; ● Provide Wazuh with appropriate remote access to Customer’s system if necessary to assist in isolating the software problem cause.