Service Event definition

Service Event means (i) the execution of a single Conga Composer URL triggered via link or button, Conga Workflow, Conga Conductor, or any programmatic means, (ii) the generation of any Letter, Label or Envelope output file from Conga Mail Merge containing one or more Letters, Labels or Envelopes, or (iii) the scheduled execution of an individual Conga Courier Schedule or Conga Conductor, regardless of whether any output file is distributed.
Service Event means a failure by Bank to meet a Base Level (as identified in Schedule 2.1) for a single Service Standard during one calendar month; provided that such failure was not caused by any unprivileged action or action in violation of this Agreement by Company or inaction of Company (where Company has a duty to act) or by a force majeure event specified in Section 10.11.
Service Event means (i) the execution of a single Conga Composer URL triggered via link or button, Conga Trigger, Conga Batch, or any programmatic means, (ii) the generation of any letter, label, or envelope output file from Conga Mail Merge containing one or more letters, labels, or envelopes, or (iii) the scheduled execution of an individual Conga Courier Schedule or Conga Batch, regardless of whether any output file is distributed.

Examples of Service Event in a sentence

  • Access to the Service Event Management tool can be requested at the first use.

  • A Trouble Ticket can be opened either through the Customer Service Center or through the web-based tool Service Event Management.

  • A Trouble Ticket can be opened either through the Customer Service Centre or through the web-based tool Service Event Management.

  • As soon as possible after a Service Event has been notified to the Helpdesk or after DBFM Co has itself or by a Service Provider become aware of a Service Event, if it considers that the Service Event was caused by malicious damage by a person other than a DBFM Co Party, DBFM Co must verbally inform the Helpdesk and the [Authority’s Representative] (a “Malicious Damage Report”).

  • In relation to any Service Event referred to in a Malicious Damage Report, DBFM Co shall always take such steps as are necessary in accordance with its obligations under this Agreement to make the Facilities safe.


More Definitions of Service Event

Service Event means an incident or state of affairs which does not meet or comply with the Performance Standards and/or does not satisfy the Availability Standards;
Service Event means (i) the execution of a single Mambo Merge triggered via link or button, or any programmatic means,
Service Event means a failure by Bank to meet any single Critical or Non-Critical Service Standard Service Level, as applicable and as further defined and identified in Schedule 1.2, for a single Service Standard during one calendar month; provided that such failure was not caused by any action in violation of this Agreement by VS or by a Force Majeure Event specified in Section 10.11.
Service Event has the meaning given in Schedule Part 14 (Payment Mechanism);
Service Event means:
Service Event a service event as identified in Part 3 of Annex 1 to this SLA;
Service Event means a Customer contact with Cisco resulting in the creation of a Severity 1 or Severity 2 TAC service request as defined in Cisco’s standard Severity and Escalation Guidelines.