First Response is the time the support team shall acknowledge the call and start gathering the information from the customer.
First Response means the Party identified by the Dispatch Centre as having the jurisdictional responsibility to provide emergency services in response to a 911 call;
First Response means the first interaction with the Company (via ticket) aimed at the diagnosis of the problem. The number of Business Hours to first reply is calculated using the Business Hours of the agent assigned to the specific ticket/support request.
Examples of First Response in a sentence
Local Lead Flood Authority: (First response) (summary)Whist a Flood Risk Assessment has been submitted, this needs to be updated to take account of new climate change allowances released by the Environment Agency.
More Definitions of First Response
First Response has the meaning given in Clause 7.3.3.
First Response. The time taken for an engineer to start looking at your service request.
First Response means the time it takes from Client’s report of a problem, incident, or defect using ADEC’s issue reporting processes until Client speaks with the appropriate ADEC subject matter expert.
First Response means a security officer, who upon arriving early to a significant incident or matter, assumes immediate responsibility for managing the incident or matter until such time as the appropriate specialised personnel attend.” [60] Australian Industry Group, United Voice, Australian Business Industrial and New South Wales Business Chamber Ltd do not oppose the change. United Voice agrees that the definition, as drafted, is appropriate and assists in the operation of the definitions schedule. In our view, the clarification provided by the variation is consistent with a fair and relevant safety net and is necessary to achieve the modern awards objective. We approve this variation. Classification Description [61] Mr Christian Gavin, security officer, seeks to amend the current Schedule C - ClassificationC.3 Security Officer Level 3 by inserting the following task as being indicative of the tasks that an employee at Level 3 may be required to perform:
First Response means being first on scene for any emergency.
First Response means the first interaction with Company (via Ticket) aimed at the diagnosis of the problem The number of business hours to first reply is calculated using the business hours of the agent assigned to the specific ticket/support request. ! * ETA means the estimated time for resolution of the problem. Company will be updated if ETA materially changes. ! * Fixed means the problem has been resolved in Docebo s reasonable discretion and Company has been informed about the resolution of the problem. ! *
First Response means the period between the time when the Incident was reported in full, and the time when an acknowledgement via ticket was made by any of Docebo’s personnel.