CREDIT AGREEMENT among SITEL CORPORATION, VARIOUS BANKS, FIRST BANK NATIONAL ASSOCIATION, as SYNDICATION AGENT, FIRST UNION NATIONAL BANK, as DOCUMENTATION AGENT, and BANKERS TRUST COMPANY, as AGENT __________________________________ Dated as of July...Credit Agreement • November 14th, 1997 • Sitel Corp • Services-business services, nec • New York
CREDIT AGREEMENTPledge Agreement • August 15th, 2000 • Sitel Corp • Services-business services, nec • New York
FIRST SUPPLEMENTAL INDENTURE ---------------------Supplemental Indenture • August 21st, 1998 • Sitel Corp • Services-business services, nec • New York
andRights Agreement • August 24th, 1998 • Sitel Corp • Services-business services, nec • Minnesota
IN WITNESS WHEREOF, the parties hereto have caused this Amendment to be duly executed by their respective authorized officers as of the date and year first above written. SITEL CORPORATIONShare Purchase Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • England and Wales
CREDIT AGREEMENT among SITEL CORPORATION, VARIOUS BANKS, U.S. BANK NATIONAL ASSOCIATION, as SYNDICATION AGENT, FIRST UNION NATIONAL BANK, as DOCUMENTATION AGENT, and BANKERS TRUST COMPANY, as AGENT __________________________________ Dated as of July...Sitel Corp • March 16th, 1998 • Services-business services, nec • New York
EXHIBIT 10.2 SEPARATION AGREEMENT -------------------- THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into effective as of April 1, 2001 by and between PHILLIP A. CLOUGH ("Clough") and SITEL CORPORATION ("SITEL"). SITEL and...Separation Agreement • May 14th, 2001 • Sitel Corp • Services-business services, nec
LOAN AND SECURITY AGREEMENT DATED: DECEMBER 27, 2002Loan and Security Agreement • March 28th, 2003 • Sitel Corp • Services-business services, nec • Illinois
EXHIBIT 2.4(h) AMENDMENT NO. 1 TO REGISTRATION RIGHTS AGREEMENTRegistration Rights Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • New York
SITEL CORPORATION, as Company, each of the Subsidiary Guarantors named herein and The First National Bank of Maryland, as Trustee _____________________ INDENTURE _____________________ Dated as of March 10, 1998 up to $200,000,000 9 1/4% Senior...Sitel Corp • March 16th, 1998 • Services-business services, nec • New York
EXHIBIT 10.16 AMENDED AND RESTATED EMPLOYMENT AGREEMENT Employment Agreement made effective October 30, 2001, between SITEL CORPORATION, a Minnesota corporation ("Company") and DALE W. SAVILLE ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. EMPLOYMENT...Employment Agreement • March 28th, 2002 • Sitel Corp • Services-business services, nec • Maryland
EXHIBIT 10.18 AMENDED AND RESTATED EMPLOYMENT AGREEMENT Employment Agreement made effective January 1, 2002 between SITEL CORPORATION, a Minnesota corporation ("Company") and DALE R. SCHUSTER ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. EMPLOYMENT...Employment Agreement • March 28th, 2002 • Sitel Corp • Services-business services, nec • Maryland
FIRST AMENDMENT FIRST AMENDMENT (this "Amendment"), dated as of June 30, 2001, among SITEL CORPORATION, a Minnesota corporation (the "US Borrower"), SITEL EUROPE LIMITED (f/k/a Sitel Europe PLC), a company incorporated under the laws of England (the...First Amendment • August 14th, 2001 • Sitel Corp • Services-business services, nec • New York
Exhibit 10.13 AMENDED AND RESTATED EMPLOYMENT AGREEMENT This Amended and Restated Employment Agreement ("Agreement") is made effective the 1st day of December, 1999 between SITEL CORPORATION, a Minnesota corporation ("Company") and JAMES F. LYNCH...Registration Rights Agreement • March 30th, 2000 • Sitel Corp • Services-business services, nec • Nebraska
W I T N E S S E T H :Credit Agreement • November 13th, 1998 • Sitel Corp • Services-business services, nec • New York
EXHIBIT 10.15 SEPARATION AGREEMENT AND GENERAL RELEASE THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into by and between BARRY S. MAJOR ("Employee") and SITEL CORPORATION ("Employer") effective October 14, 1998 ("Effective...Separation Agreement and General Release • March 23rd, 1999 • Sitel Corp • Services-business services, nec
THIRD AMENDMENT THIRD AMENDMENT (this "Amendment"), dated as of September 30, 1999, among SITEL CORPORATION, a Minnesota corporation (the "Borrower"), the lenders party to the Credit Agreement referred to below (the "Banks"), and BANKERS TRUST...Third Amendment • November 15th, 1999 • Sitel Corp • Services-business services, nec • New York
AmongRegistration Rights Agreement • April 24th, 1998 • Sitel Corp • Services-business services, nec • New York
AMENDMENT NO. 1 TO ESCROW AGREEMENT AMENDMENT No. 1 (the "Amendment") dated April 4, 1997 among SITEL Corporation, a Minnesota corporation (the "Buyer"), the former shareholders of Mitre plc listed on the signature pages hereto (the "Sellers"), and...Escrow Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • New York
EXHIBIT 10.1 EMPLOYMENT AGREEMENT -------------------- Employment Agreement made effective January 1, 2001 between SITEL CORPORATION, a Minnesota Corporation ("Company") and DALE SCHUSTER ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. Employment and...Employment Agreement • May 14th, 2001 • Sitel Corp • Services-business services, nec • Maryland
EXHIBIT 10.17 EMPLOYMENT AGREEMENT Employment Agreement made effective October 30, 2000, between SITEL CORPORATION, a Minnesota corporation ("Company") and DALE W. SAVILLE ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1. Employment and Duties. Company...Employment Agreement • March 29th, 2001 • Sitel Corp • Services-business services, nec • Maryland
ESCROW AGREEMENT _________________Escrow Agreement • May 13th, 1997 • Sitel Corp • Services-business services, nec • Nebraska
Exhibit 10.14 EMPLOYMENT AGREEMENT -------------------- Employment Agreement made effective as of November 1, 1999, between SITEL CORPORATION, a Minnesota corporation ("Company") and ANTOON VANPARYS ("Executive"). THE PARTIES AGREE AS FOLLOWS: 1....Employment Agreement • March 30th, 2000 • Sitel Corp • Services-business services, nec • Maryland
EXHIBIT 10.1 ------------ EMPLOYMENT AGREEMENT -------------------- Employment Agreement made effective January 1, 2000, between SITEL CORPORATION, a Minnesota corporation ("Company") and PHILLIP A. CLOUGH ("Executive"). THE PARTIES AGREE AS FOLLOWS:...Employment Agreement • May 15th, 2000 • Sitel Corp • Services-business services, nec • Maryland
EXECUTION COPY This Agreement (the "Agreement") is entered into as of January 4th, 2006 by and between SITEL Corporation (the "Company" or "SITEL") and JANA Piranha Master Fund, Ltd. ("JANA"). WHEREAS, JANA has submitted an Advance Notice of...Execution Copy • January 5th, 2006 • Sitel Corp • Services-business services, nec • New York
EXHIBIT 10.1 FIRST AMENDMENT TO CREDIT AGREEMENT ___________________________________ FIRST AMENDMENT TO CREDIT AGREEMENT (this "Amendment"), dated as of June 19, 1998, among SITEL CORPORATION, a corporation organized and existing under the laws of the...Credit Agreement • July 1st, 1998 • Sitel Corp • Services-business services, nec • New York
EMPLOYMENT AGREEMENTEmployment Agreement • September 14th, 2006 • Sitel Corp • Services-business services, nec • Nebraska
Employment Agreement made effective February 23, 2006, between SITEL CORPORATION, a Minnesota corporation (“Company”) and JORGE A. CELAYA (“Executive”).
EXHIBIT 10.1 CONSULTING AGREEMENT -------------------- THIS AGREEMENT is entered into effective April 30, 2000 between SITEL Corporation, a Minnesota corporation, 111 South Calvert Street, Suite 1900, Baltimore, Maryland 21202 ("SITEL"), and...Consulting Agreement • November 14th, 2000 • Sitel Corp • Services-business services, nec • Maryland
SEPARATION AGREEMENT AND GENERAL RELEASESeparation Agreement • March 16th, 2005 • Sitel Corp • Services-business services, nec
THIS SEPARATION AGREEMENT AND GENERAL RELEASE (“Agreement”) is entered into on December 14, 2004 by and between BILL L. FAIRFIELD (“Fairfield”) and SITEL CORPORATION (“SITEL”).
CREDIT AGREEMENT by and among SITEL CORPORATION and EACH OF ITS SUBSIDIARIES THAT ARE SIGNATORIES HERETO as Borrowers, THE LENDERS THAT ARE SIGNATORIES HERETO as the Lenders, and ABLECO FINANCE LLCCredit Agreement • August 25th, 2005 • Sitel Corp • Services-business services, nec • New York
THIS CREDIT AGREEMENT (this “Agreement”), is entered into as of August 19, 2005 by and among the lenders identified on the signature pages hereof (such lenders, together with their respective successors and permitted assigns, are referred to hereinafter each individually as a “Lender” and collectively as the “Lenders”), and ABLECO FINANCE LLC, a Delaware limited liability company, as the arranger, administrative agent for the Lenders and collateral agent for the Lender Group (in such capacities, together with its successors and assigns in such capacities, the “Agent”), and SITEL CORPORATION, a Minnesota corporation (“Parent”), and each of Parent’s Subsidiaries identified on the signature pages hereof and that from time to time become parties to this Agreement (such Subsidiaries, together with Parent, are referred to hereinafter each individually as a “Borrower”, and collectively, as the “Borrowers”).
CONSENT AND SECOND AMENDMENT TO CREDIT AGREEMENTCredit Agreement • December 26th, 2006 • Sitel Corp • Services-business services, nec
This CONSENT AND SECOND AMENDMENT TO CREDIT AGREEMENT (this “Amendment”) dated as of December 20, 2006, by and among SITEL CORPORATION, a Minnesota corporation (“Parent”), and each of Parent’s Subsidiaries identified on the signature pages hereof (such Subsidiaries, together with Parent, are referred to hereinafter each individually as a “Borrower”, and collectively, as the “Borrowers”), WELLS FARGO FOOTHILL, INC., a California corporation, as a Lender, as administrative agent for the Lenders (in such capacity, together with its successors and assigns in such capacity, “Administrative Agent”), European administrative agent for the Lenders, collateral agent for the Lender Group and the Bank Product Providers (in such capacity, together with its successors and assigns in such capacity, “Collateral Agent”) and fronting lender for the Lenders, WELLS FARGO FINANCIAL CORPORATION CANADA, a Nova Scotia unlimited liability company, as a Lender and as Canadian administrative agent for the Lender
EXHIBIT 10.17 EMPLOYMENT LETTER AGREEMENT April 9, 2001 Ms. Sheena Wilson SWW Senior Vice President, Human Resources Dear Sheena: This letter confirms our mutual understanding regarding certain provisions of your Assignment Letter dated October 15,...Employment Letter Agreement • March 28th, 2002 • Sitel Corp • Services-business services, nec
This letter confirms our mutual understanding regarding certain provisions of your Assignment Letter dated October 15, 1999.
AMENDMENT TO OPTION AGREEMENTOption Agreement • March 16th, 2005 • Sitel Corp • Services-business services, nec • Nebraska
THIS AMENDMENT TO OPTION AGREEMENT (“Amendment”) is made effective December 31, 2004 between SITEL Corporation (the “Company”) and Bill L. Fairfield (“Optionee”)
AGREEMENT AND PLAN OF MERGER dated as of October 12, 2006 among SITEL CORPORATION, CLIENTLOGIC CORPORATION and STAGECOACH ACQUISITION CORPORATIONAgreement and Plan of Merger • October 18th, 2006 • Sitel Corp • Services-business services, nec • Delaware
AGREEMENT AND PLAN OF MERGER (this “Agreement”) dated as of October 12, 2006 among SITEL Corporation, a Minnesota corporation (the “Company”), ClientLogic Corporation, a Delaware corporation (“Parent”), and Stagecoach Acquisition Corporation, a Minnesota corporation and a wholly-owned subsidiary of Parent (“Merger Sub”).
EXHIBIT 10.15(a) SEPARATION AGREEMENT AND GENERAL RELEASE THIS SEPARATION AGREEMENT AND GENERAL RELEASE ("Agreement") is entered into as of December 31, 2001 by and between ANTOON VANPARYS ("Vanparys") and SITEL CORPORATION ("SITEL"). Vanparys and...Separation Agreement and General Release • March 28th, 2002 • Sitel Corp • Services-business services, nec
