Support Access. 8.2.1 Technical support may be obtained by Customer’s nominated contact person. Customer must designate one employee to serve as their primary contact person, they may nominate an alternate contact person. Customer may change their contact person so long as they provide notice to SyncEzy of such change.
Support Access. Customer may access the password-protected portion of Oxford’s website containing frequently-asked questions, support forums, Epi2me Agent Documentation and MinKNOW Documentation. 4.1. 支持访问。客户可访问 Oxford 网站有密码保护的部分，其中含有常见问题、支持论坛、Epi2me Agent 文档和 MinKNOW 文档。
Support Access. Customer shall have direct access via telephone to Noname Security’s support center during Support Hours. Customer shall also have access to the web support services knowledge base and user forum services.
Support Access. (a) Citigroup will cause each Citigroup Distributor which is a party to a Selling Agreement from time to time to provide Xxxx Xxxxx and any of its Affiliates with Access to Citigroup Distributors in connection with the distribution of the Covered Products covered thereby. For purposes of this Agreement, “
Support Access. If Nevro allows Provider employees to access through an application support interface, that interface, at a minimum must (a) uniquely identify the Provider employee who used it, (b) record all interactions in a log that is available to Provider upon request, and (c) have its access list audited each quarter
Support Access a) We shall maintain a technical support telephone number in Redwood City, California, US, which will be staffed by knowledgeable employees capable of providing technical assistance regarding the Software Product, its functionality, operations, and supporting documentation. Such telephone assistance will be available to you Monday-Friday, 7:30 am to 8:00 pm EST except holidays.
Support Access. Subject to the provisions of ARTICLE VII, following the Closing, Purchaser and its Affiliates, on the one hand, and Seller and the Divesting Entities, on the other hand, shall use commercially reasonable efforts to cooperate with each other in conducting recalls and/or in the defense or settlement of any Liabilities or lawsuits involving the Purchased Assets or the Products, in each case for which the other Party has responsibility under this Agreement or the Transitional Business License Agreement, by providing the other Party and such other Party’s legal counsel reasonable access to employees, records, documents, data, equipment, facilities, products, parts, prototypes and other information relating primarily to the Purchased Assets or the Products, as such other Party may reasonably request, to the extent maintained or under the possession or control of the requested Party; provided, however, that such access shall not unreasonably interfere with the business of Purchaser or Seller, or any of their respective Affiliates; provided, further, that either Party may restrict the foregoing access to the extent that (a) such restriction is required by applicable Law, (b) such access or provision of information would reasonably be expected to result in a violation of confidentiality obligations to a third party or (c) disclosure of any such information would result in the loss or waiver of the attorney-client privilege, except that Purchaser may have reasonable access to the records described in Section 2.03(h)(iii) if (i) the records can be redacted to the reasonable satisfaction of Seller to avoid a loss or waiver of any attorney-client privilege belonging to Seller; or (ii) if the records cannot be redacted to the reasonable satisfaction of Seller to avoid a loss or waiver of any attorney-client privilege, Xxxxxxxxx enters into a joint defense agreement with respect to such records in a form reasonably acceptable to Seller and Purchaser for the purpose of maintaining any attorney-client privilege that may apply to the records. Each Party shall reimburse the other Party for reasonable out-of-pocket expenses paid by such Party to third parties in performing its obligations under this Section 6.12. Following Closing, upon the written request of Purchaser, Seller will provide to Purchaser access to and copies of the Business Books and Records and Regulatory Information described in Section 2.03(h)(iii), and, at the request of Seller, Purchaser and Seller will en...
Support Access. CAI will provide telephone and/or on-site software support on a business day basis for licensed CAI programs. Business day is defined as 8:00 AM through 5:00 PM in the location in which a CAI office is operated and maintained, excluding holidays and weekends. In addition, CAI will provide an 800 help desk support line generally available seven (7) days a week, twenty-four (24) hours a day. CAI will make every reasonable effort to provide Customer with timely and acceptable support in the use, functions, procedures and maintenance of the licensed software modules through the use of: • Help Desk Telephone support. (Toll free 800 number access to CAI headquarters) • Computer-to-computer or network-to-network secure communications (VPN). • On-site service at Customer’s computer site. • On-line meetings, documentation and Issue tracking.
Support Access a) Email - Maintain a dedicated support email address for sending and receiving Support related communication. Email: xxxxxxxxxxxxxx@xxxxxxxxxxxxxxxxxxxxx.xxx. Monitor Support email from 8:00 AM to 5:00 PM (Pacific), Monday through Friday, 52 weeks per year. All Support email to be replied to within 24 hours.
