CUSTOMER COMPLAINT. Insurer and Underwriter shall notify each other promptly in the case of a substantive customer complaint arising in connection with the offering, sale or distribution of the Contracts distributed under this Agreement. In addition, Underwriter and Insurer shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval.
CUSTOMER COMPLAINT. The term shall have the meaning set forth in Section 11.04.
CUSTOMER COMPLAINT. 10.1 Complaints may be made in person, in writing, telephone and email.
CUSTOMER COMPLAINT. In the case of a customer complaint, AAGS and AILIC shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval. AILIC shall maintain all complaint records by applicable regulations and applicable insurance laws and regulations. AAGS shall maintain all records required by the rules and regulations of the NASD.
CUSTOMER COMPLAINT. A means of documenting certain kinds of contract service problems. A Government program that is explained to every organization that receives service under this contract which is used to evaluate a contractor's performance
CUSTOMER COMPLAINT. If at any time a complaint regarding services, payment or misconduct is received from a customer, we, subject to an internal enquiry, will have the right to deactivate the vendor’s account without any notice or intimation. Depending upon seriousness of the complaint, the Company reserves the right to take strict action as appropriate. It’s in the best interest of vendors to maintain a cordial relationship with all its customers.
CUSTOMER COMPLAINT. The term shall have the meaning set forth in Section 13.05.
CUSTOMER COMPLAINT. SDI and the MFR Parties shall notify each other promptly in the case of a substantive customer complaint arising in connection with the offering, sale or distribution of the shares distributed under this Agreement. In addition, SDI and the MFR Parties shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval.
CUSTOMER COMPLAINT. In the case of a customer complaint, AAGS and GALIC of NY shall cooperate in investigating such complaint and any response by either party to such complaint shall be sent to the other party for written approval not less than five business days prior to its being sent to the customer or any regulatory authority, except that if a more prompt response is required, the proposed response shall be communicated by telephone or facsimile. In any event, neither party shall release any such response without the other party's prior written approval. GALIC of NY shall maintain all complaint records by applicable regulations and applicable insurance laws and regulations. AAGS shall maintain all records required by the rules and regulations of the NASD.
