Client Care Clause Samples

Client Care. The Law Practice must maintain effective systems for client care, case management, staff supervision and professional business conduct that conform with any requirements set out in the Quality Standards.

Client Care. 1. The Company is committed to providing the Client with a high-quality service. An essential part of that service is that the Company will communicate effectively with the Client so that they are kept informed of progress. 2. The Company maintains a full complaints procedure to which any complaint should first of all be addressed. If the matter is unable to be resolved to your satisfaction, you may refer it, in writing, to the Complaints Department, The Society of Will Writers, Chancery House, Whisby Way, Lincoln, LN6 3LQ. The Company complies with the Society’s Code of Practice of which a copy is available upon request. A Client satisfaction survey is available from your consultant upon request. The survey is also available online at I/ We accept the above terms of business and agree to abide by them and to be bound by them. We acknowledge that we have received a copy of this agreement. Signed Client 1: Print Name: Dated: Signed On behalf of the Company: Signed Client 2: Print Name: Dated: Signed On behalf of the Company: PERSONAL CLIENT AGREEMENT 15 TERMS OF BUSINESS SCHEDULE 1 - CANCELLATION NOTICE This Cancellation Notice is set out in the form required by Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. If you wish to cancel the contract, you MUST DO SO IN A CLEAR STATEMENT and deliver personally or send (which may be by electronic mail) this to the Company at their address below. You may use this form if you want to but you do not have to.

Client Care. 1.1 Works with clients, individually and in groups, under the direction and supervision of the Supervising Therapist. 1.2 Organises and prepares equipment for therapeutic interventions. Ensures adequate supply and storage of equipment. 1.3 Under the direction of the Supervising Therapist assists and supports clients with education and skills training required to promote well-being, independence, functional performance, community integration and social inclusion. 1.4 Implements therapeutic interventions, programmes and activities under the direction of the Supervising Therapist. 1.5 Under the direction of the Supervising Therapist grades, adapts and evaluates therapeutic interventions according to the client’s needs. 1.6 Observes and reports to the Supervising Therapist and MDT/Case Manager on the behaviour and progress of clients. 1.7 Documents as required ensuring all entries in medical records are countersigned by the relevant Therapist. 1.8 Attends and participates in Occupational Therapy staff meetings and other meetings as required. 1.9 Participates in the supervision and training of students, other staff and caregivers as directed. 1.10 Assists with client transport, including accompanying clients on community outings 1.11 Engages in continuous quality improvement and supports the relevant Supervising Therapist through participation in the planning, reviewing and development of Therapy services. 1.12 All Therapeutic interventions provided under supervision are appropriate to competency, training, skills level and scope of practise.

Client Care. (i) Complaints arising from conduct or work undertaken by the Service Provider should be addressed to the Divisional Solicitor. Complaints should be made in writing. A response will be given to the Service User usually within 7 days and no later than 28 days after the date of complaint. In the event that the Service User remains dissatisfied, the complaint will be referred to the City Solicitor for resolution and appropriate action. The City Solicitor will respond usually within 7 days and no later than 28 days after the date of the matter being referred to him. (ii) The Service Provider will comply with the Solicitors (Client Communication) Practice Regulations 2008 subject to the exceptions contained therein; and the provisions of The Provision of Services Regulations 2009 in so far as those regulations apply in the context of the service to be provided.

Client Care. We aim to provide efficient and effective service. If you have concerns, contact the assistant handling your case, or escalate to ▇▇▇▇▇ ▇▇▇▇, Director. You may also contact the Legal Ombudsman if dissatisfied after our internal process. Contact details and timelines for the Legal Ombudsman are provided. We hold professional indemnity insurance, and details are available upon request.

Client Care. To retain responsibility for client care and related duties at all times. The Agency will maintain administrative and professional supervision of University Students insofar as their presence affects the operation of the Agency’s facilities and/or the direct and indirect care of clients. Agency agrees that it will provide sufficient and qualified supervisory personnel for the supervision of client care to the extent client care is impacted by any Student assignment.

Client Care. ▪ Completed 3 referrals. (2 for treatment, 1 for family counselling) ▪ 6 consults with clients needing assistance, other than treatment. ▪ 7 clients for help with Smoking Cessation Trainings/Workshops: ▪ Emergency Preparedness Training ▪ ASIST Training ▪ The Process of Change & Assessing where clients are in the Process of Change with ▇▇▇▇▇▇ ▇▇▇▇▇▇ Meetings: ▪ Staff Meeting ▪ NNADAP Quarterly Meetings ▪ Economic Development Tourism Meeting at the Band Office Looking back on the years activities that I have organized, I have noticed that anything incorporating family and community interactions amongst members have been successful in terms of participation. I think that for this reporting period that things have gone well with both the prevention side of things as well as assisting clientele with their issues. Up-coming for next year: ▪ Smoking Cessations Program ▪ On-going work with clients: consults/referral/support ▪ NAAW activities ▪ Collaboration with my colleagues for various activities (KASP, Kebaowek after School Program, Daycare visits etc.) ▪ Prevention activities: bowling nights, movie nights, info sessions, etc. ▪ Annual activities: Youth Christmas Dinner, North Bay Nordic Ski Club Trip, etc. This program is managed using the Non-Insured Health Benefits Policy Framework from the Department of Indigenous Services Canada. Medical trips are coordinated through the Health Centre Medical Transportation Coordinator and are dispatched to our two full time drivers. We also have a third driver available for after-hours and often require a fourth driver when the schedule is overloaded. Our Vehicle Fleet Mercedes Sprinter (Driver + 11 Passengers) Subaru Legacy (Driver + 4 Passengers) Dodge Caravan (Driver + 6 Passengers) There are 4 vehicles that are used for our medical transportation, below are pictures and passenger capability, including a Medical Transportation Driver. Mercedes Sprinter (Adapted) (Driver + 2 Wheelchairs + 4 Passengers) We will be working to secure our fourth vehicle replacement which is our Dodge Caravan. It is needed as a regular vehicle due to the needs of our transportation trips. Several times we are in need of a fourth vehicle. It has also proven to be a great asset for when our other vehicles are in the shop for maintenance. The number of trips, according to the Department of Indigenous Services Canada does not justify 3 vehicles but as we know our sheer location of our community as compared to the location of appointments we need...

Client Care. Complaints 100% Acknowledgement of a Complaint within one (1) Working Day of receipt. Complaints to be given priority treatment and acknowledged by the Supplier to the Contracting Body within one (1) Working Day of receipt. An estimated timescale for resolution must accompany the acknowledgement. Contracting Body satisfaction 85% The percentage of either ‘satisfied’ (or equivalent) or ‘neither satisfied or dissatisfied’ (or equivalent) Contracting Bodies, where the Authority runs a Contracting Body Satisfaction Survey.

Client Care. Notwithstanding the mutual cooperation and supervision described above, the District agrees that it, and not the University, holds full authority for the management of client care.