Data Backup and Recovery. Soundtrap ensures that data stored locally and with third parties is appropriately backed up and can be promptly recovered in the event of a security incident or other incident that affects access to or the integrity or availability of data.
Data Backup and Recovery. The Customer is responsible for implementing and managing regular data backup procedures to protect their data. This may involve setting up backup schedules, verifying the integrity of backups, and ensuring the availability of suitable backup storage. Additionally, the customer should establish procedures for data recovery in the event of system failures or data loss.
Data Backup and Recovery. 4.1 Backup Procedures: GemCloud will perform regular backups of Client data using AWS services, maintained for a minimum of 30 days to ensure data protection and availability.
Data Backup and Recovery. Garaj Mail offers data backup and recovery mechanisms as an add-on service but is not built in. It is recommended to the customer to subscribe for backup services separately to ensure data integrity and resilience, including regular backups, point-in-time recovery, and data retention policies. Garaj Mail SLA exclusions Exclusions from the Garaj Mail SLA include pre-general availability features, explicitly excluded services, and errors beyond Garaj’s control. It also encompasses issues stemming from customer equipment, third-party technology, and customer actions. Unavailability due to force majeure events, Internet problems, or non-compliance with documentation is not covered. These exclusions define scenarios where service commitments may not apply. Force Majeure Factors: Force majeure factors are events or circumstances that are beyond the control of parties involved and can impact the ability to carry out contractual obligations. In the context of email service provisioning, several force majeure factors can contribute to failures or challenges including but not limited to following: Natural Disasters: Events like earthquakes, floods, hurricanes, tornadoes, and other natural calamities that are beyond human control and could disrupt Garaj Mail services. Wars or acts of terrorism: Armed conflicts or hostilities between nations or groups that could lead to disruptions in infrastructure or communication networks affecting Garaj Mail services. Strikes: Labor disputes or industrial actions involving Garaj Mail staff or third-party service providers that may interrupt service operations. Governmental actions: Regulatory actions, sanctions, or restrictions imposed by government authorities that could affect Garaj Mail's ability to deliver services. Power outages: Power outages can disrupt our operations and affect service availability and is excluded from Garaj Mail's SLA coverage due to its unpredictable nature and the inability for Garaj to control external power infrastructure. Pandemics and health crisis: Disruption to workforce availability, affecting regular maintenance, monitoring, and response times. Network disruptions: Factors such as internet service provider issues, routing problems, or other network-related incidents may occur beyond our control and impact service availability. Support Prioritization To ensure the delivery of high-quality services, the following service levels are defined as part of this agreement. Garaj support team shall respon...
Data Backup and Recovery. Quest will be responsible for developing and maintaining procedures for the reconstruction of destroyed, corrupted, lost or altered data and providing appropriate backup and recovery procedures in support of its obligations under this Agreement. Quest will develop a draft disaster recovery plan and will provide such plan to State for its review, comment and approval (which approval will not be unreasonably withheld). The disaster recovery plan will include, among other things: (i) procedures for periodic backup of data; (ii) annual or other periodic testing procedures, including requirements to provide State with reports regarding test results and (iii) procedures for declaration of a disaster, notification procedures for Quest and State and procedures for recovery of processing functions following a disaster.
Data Backup and Recovery. ICLICK Online performs regular backups/snapshots of all server data and daily incremental backup of all system and client data. Backups are made for server restoration purposes only. In the event of equipment failure or data corruption, we may re-upload your data to your account. There may be data losses, and interruption to services depends on the situation. Also, depending on the time frame concerned, the recovery of customer backup data may incur a fee to cover ICLICK time and associated costs.
Data Backup and Recovery. Server data is stored on the Network-Attached Storage (NAS) devices located at the North Battleford and Meadow Lake locations. These devices contain all the network data from their respective campus as well as back up files from each other’s campus. All server and network data is backed up to these devices locally, and copied to their partner campus. This provides a redundant and off site data backup. This occurs using the CommunityNet (CNet) internet connections provided by the Ministry of Education using a secure Virtual Private Network (VPN) tunnel. The purpose of this process is to allow for file, server, and site recovery as outlined in the disaster recovery plan. All server backups are automated and occur each evening, notifications of successful backup completions are emailed to the IT staff. If any failures or issues occur, they are automatically notified by email. Backups are tested regularly with file recoveries being tested monthly and larger scale server recoveries tested annually. Backup data and logs are verified weekly by the IT Coordinator to ensure proper function and to address any issues. Server logs are periodically reviewed to ensure proper function of the hardware. The data centre components are configured with fault tolerance capabilities to ensure business operations are not impacted by a single failure of component. Should a situation occur where the fault tolerance has failed, IT will immediately notify the Director of Finance and Administration and determine a solution for the issue. All IT-related maintenance activities are executed in a manner that will minimize disruption to business operations, with routine maintenance occurring outside of business hours. Once the root cause of any failure has been determined, steps are taken to ensure the issue will not be able to occur in the future. The information is summarized and reported to the Director of Finance and Administration and documented in the Service Desk software for historical reference. Information security continuity is addressed through the College business continuity planning. All college staff is responsible for protecting information within reasonable expectations according to the event (i.e. natural disasters, accidents, equipment failure, and deliberate actions). These risk scenarios are identified in related documents (i.e. DRP, ERP, etc.) as they identify the critical business processes and continuity requirements relating to operations, staffing, materials, tra...
Data Backup and Recovery. FATHOM shall offer the following data backup and recovery objectives for the software provided under this Agreement. All hosted third-party software provided through FATHOM are subject to the data backup and recovery objectives as stated by the software provider.
