Unplanned Downtime definition

Unplanned Downtime means any time (i) the Service is not available because of an event or circumstance other than Planned Downtime and (ii) the amount of time required by Conga to resolve or provide a work-around for the failure of any documented feature required to complete and primary function of the system in accordance with the Product Specifications ABOVE AND BEYOND THE # OF MINUTES REQUIRED FOR RESOLUTION IN SECTION 4.
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Unplanned Downtime means an instance other than the planned down time in which ordered services are not available to TENDERER.
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Unplanned Downtime means any temporary loss of function of the Facilities that is not a Planned Downtime and is not the result of a breach by the Company or its subcontractors of any of its obligations under this Agreement.
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Examples of Unplanned Downtime in a sentence

  • The Service Availability “Uptime” will generally be equal to or greater than 99.7% in each calendar month and the Service will perform in substantial conformance with the Product Specifications (“Service Level”), except for Excluded Downtime, where “Uptime” = (Total Minutes – Unplanned Downtime – Excluded Downtime) / (Total Minutes – Excluded Downtime) x 100.

  • The Service availability “Uptime” will generally be equal to or greater than 99.7% in each calendar month and the Service will perform in substantial conformance with the Product Specifications (“Service Level”), except for Excluded Downtime, where “Uptime” = (Total Minutes – Unplanned Downtime – Excluded Downtime) / (Total Minutes – Excluded Downtime) x 100.

  • Should eLabNext fail to meet the Service Availability commitment in any calendar month, and the Customer experiences a negative impact due to unsuccessful authorized attempts to access the Service as a result of Unplanned Downtime, eLabNext will offer a service credit as the sole and exclusive remedy.

  • The waiver by the Company with respect to the Participant’s (or any other participant’s) compliance of any provision of this Agreement shall not operate or be construed as a waiver of any other provision of this Agreement, or of any subsequent breach by such party of a provision of this Agreement.

  • Unscheduled maintenance will be included in Unplanned Downtime and counted against the Service Availability.


More Definitions of Unplanned Downtime

Unplanned Downtime means unscheduled downtime lasting 5 minutes or more.
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Unplanned Downtime means the total time to restore all Severity Level 1 Incidents during the Measurement Period, plus any unplanned maintenance time (subject to the Exclusions in Clause 1.5.4).
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Unplanned Downtime means the aggregate number of minutes during which the Measured Service was not Available (as defined for the relevant Service Level) during the respective Measurement Period and does not include Excluded Downtime.
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Unplanned Downtime means the total number of minutes in the Calendar Quarter during which the Customer had complete loss of ability to access the Service, excluding Scheduled Downtime and any time during which the Service or any Service component is not Available due to an Excluded Event. Unplanned Downtime will be calculated beginning on the second consecutive detection of Unplanned Downtime within a five-minute period and will end when the unplanned downtime has been resolved, in each case as detected by Revvity’s internal monitoring systems.
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Unplanned Downtime means an instance other than the planned down time in which
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Unplanned Downtime means any time during which a problem with the Oracle Cloud Services prevents Your connectivity. Unplanned Downtime does not include any time during which the Oracle Cloud Services or any Oracle Cloud Services component are not available due to: (i) scheduled maintenance, (ii) circumstances outside of Oracle’s control and other force majeure events (e.g., outages initiated at Your request, outages caused by non-Oracle electrical, network, telecommunication, or other connectivity equipment, security attacks, natural disasters, or political events), (iii) any actions or inactions of You, Your Users or any third party (other than any Oracle agents and contractors who Oracle has engaged to perform the applicable Oracle Cloud Services) or
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Unplanned Downtime means an instance other than the planned down time in which ordered services are not available to the Kohima wifi city.
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