Support Schedule definition

Support Schedule means the schedule to the License Agreement for SAP support (i.e. SAP Standard Support, SAP Enterprise Support or SAP Product Support for Large Enterprises) that is in force for the Software licensed under the License Agreement.

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Support Schedule means the exhibit attached as Exhibit A, setting forth the Support Services and the Parties’ additional rights and obligations with respect thereto.

Support Schedule means the support schedule which is either attached to these End User terms and conditions or separately provided by the Supplier or Authorized Partner or made available at the Purchase Location, prior to purchase;

Examples of Support Schedule in a sentence

• Service Provider may amend the Support Schedule from time to time in its sole discretion.

• In accordance with an agreed upon Statement of Work and SLA, the Services may include Service Provider’s standard customer support services (the "Support Services") in accordance with the Service Provider’s service support schedule then in effect, available at ▇▇▇▇://▇▇▇▇▇▇▇▇▇▇▇▇▇.▇▇▇/msa (or a successor website address) or as otherwise set out in the applicable Statement of Work or SLA (the "Support Schedule").

• This Ironclad Service Level Agreement (“SLA”) & Technical Support Schedule (“TSS”) shall be governed by and incorporated by reference into the Enterprise Services Agreement and the applicable Order Form entered into between the parties.

• Partner’s technical support personnel shall include persons trained and certified on the Software as specified in the OEM Support Schedule.

• OEM shall provide support to End Users for the Cloud Service, and SAP shall provide support to OEM as described in the OEM Cloud Support Schedule.

More Definitions of Support Schedule

Support Schedule means the schedule to the Agreement listing the services, products, software and or applications covered under the agreement “SLA” means the Service Level Agreement that dictates the Response Times provided by IT-C to the Customer for Incidents and the availability / regularity of services.

Support Schedule has the meaning set forth in Section 5.4. "Support Services" has the meaning set forth in Section 5.4.

Support Schedule shall be as described in Exhibit A.

Support Schedule means the schedule of payments agreed between the parties as set out in each Authority Support Letter.

Support Schedule means any schedule, order, purchase order or statement of work (present or future) incorporating by reference this Agreement or attached to this Agreement or any amendment to this Agreement for the acquisition of Support from LICENSOR.

Support Schedule means the schedule to the Agreement listing the services, products, software and or applications covered under the agreement.

Support Schedule means the list of support obligations set forth under the “Support Schedule” heading of Exhibit A.