Support Level definition

Support Level means the level of responsibility associated with performing assigned tasks, duties or responsibilities on a trading ship under the direction of an individual serving in the operational or management level;

Support Level means the scope of Support to which the Customer is entitled, as designated on the Order Form.

Support Level means a numeric value determined using an algorithm that places clients into groups

Examples of Support Level in a sentence

• AvePoint shall provide email, web support ticket, phone, and web conferencing (each a “Support Channel” or “Channel”) based Support Services to Customer according to the Customer’s Support Level.

• The Support Level shall be specified in the applicable Order and shall be one (1) of the following Levels: Basic, Standard, or Premier.

• SAP shall provide Support Level 3 for the Software via the SAP Service Marketplace.

• Summarize current status of the investigations and listing the actions taken to troubleshoot the Incident, before forwarding the Incident to Support Level 3.

• In case the Incident Root Cause Analysis indicates a problem in the SAP source code, Partner must forward an Incident to SAP’s Support Level 3 support within the Maximum Processing Time set out in the table below.

More Definitions of Support Level

Support Level means the description for the particular level of Support referred to in the Order Acknowledgement that nCipher has agreed to make available to Customer;

Support Level means a numeric value determined using an algorithm that places Clients into groups with other Clients who have similar overall support needs.

Support Level means the level of Support (Professional Support, Enterprise Support or Premium Support) that has been selected by You on the Order Form.

Support Level means the specific level of Maintenance and Support (Standard, Gold, or Platinum Support) that has been ordered by the Customer via the Quote.

Support Level means the Support Services package purchased by Customer.

Support Level means the level of responsibility associated with performing assigned tasks, duties or responsibilities on board a

Support Level means the L1, L2, L3, or L4 Support and any future Levels of Support offered by Sangoma under this Agreement. L5 support is not offered under this Agreement.