Standard Support Services definition

Standard Support Services means the standard support services provided by Darktrace as set out in the Darktrace Support Services Data Sheet;
Standard Support Services means the standard support services provided in accordance with the terms of Schedule 1.
Standard Support Services means Impartner’s support ticketing and response system for the Licensed Services’ standard product capabilities as further set forth in the service level agreement attached as Appendix B (the “Service Level Agreement”). Standard Support Services are included as part of the Subscription Fees at no additional cost to Customer.

Examples of Standard Support Services in a sentence

  • If Customer has Standard Support Services, Box will use commercially reasonable efforts to meet the following target Response Times during the hours/days, as outlined below.

  • If Customer has Standard Support Services, Box will use commercially reasonable efforts to meet an Uptime Percentage of at least 99.9%.

  • During normal business hours, support for Severity 1 Error and Severity 2 Error Support Requests following the guidelines specified in the relevant Standard Support Services and Premium Support Services sections.

  • Darktrace’s Support Services are further described in the Support Services Data Sheet, which details Darktrace’s Standard Support Services and Support Service Options, and their respective eligibility requirements, service limitations and Customer responsibilities.

  • If Customer has not purchased Business Services or one of the Enhanced Support Services, then Standard Support Services will be provided.


More Definitions of Standard Support Services

Standard Support Services as defined in SCHEDULE 1 (being one of the Services) the ‘Cyferd – Standard Support Services Policy’ (▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇/cyferdcomm/) (being a Cyferd Policy) as the same is amended from time to time by Cyferd “Sterling” and “£” the lawful currency of the United Kingdom the ‘Cyferd – Storage of and Access to Customer Data Policy’ (▇▇▇▇▇://▇▇▇▇▇▇.▇▇▇/cyferdcomm/) (being a Cyferd Policy) as the same is amended from time to time by Cyferd
Standard Support Services means the standard support services as indicated on the Order Form provided in accordance with the terms of Schedule 1.
Standard Support Services means the standard support services to be provided by Darktrace as set out in Appendix 2 (Support Services);
Standard Support Services means the standard support services to be provided by Darktrace as set out in the applicable Datasheet;
Standard Support Services means the support services as set out in Schedule 1;
Standard Support Services means the standard
Standard Support Services means the software support and maintenance services described in Schedule 1 (Specification);