Standard Support Hours definition
Standard Support Hours means the hours between 7:00 am PST and 7:00 pm PST, excluding Saturday, Sunday, and TCP recognized employee holidays.
Standard Support Hours means the standard hours during which the Support will be provided as specified in clause 7.4;
Standard Support Hours means from 8:00 am to 5:00 pm, Eastern time, Monday through Friday, exclusive of observed holidays.
Examples of Standard Support Hours in a sentence
The HEAnet Service Desk will respond to Clients within Standard Support Hours to acknowledge and commence Resolution of Incidents reported to the Service Desk.
More Definitions of Standard Support Hours
Standard Support Hours means the standard hours during which the Support will be
Standard Support Hours means the standard hours during which the Support will be provided: Support will be provided during the Standard Support Hours published on the Website or as stated in any Materials, excluding UK public holidays and any company shutdowns. Any such company shutdowns will be notified in advance on the Website. The provision of any Support outside the Standard Support Hours is at Our sole discretion and shall be charged at Our current standard rates;
Standard Support Hours means 9am to 5.30pm on Working Days (and “Standard Support Hour” shall mean any of these hours).
Standard Support Hours means Working Day as defined.
Standard Support Hours means between 9am and 5pm on a Working Day or such other support hours specified in the Specification;
Standard Support Hours means 9:00 am to 8:00 pm Eastern Daylight Time (EDT) in the USA or as may be specified otherwise in the Quotation.
Standard Support Hours means hours when the provision of maintenance and support services is available.