Standard Premium definition
Examples of Standard Premium in a sentence
Limit: The number of commission-free Trades which you can make, based on your Revolut plan (one of Standard, Premium or Metal) – see the table below for more information.
The software version upgrade entitlement is a benefit to customers that enroll in the Support Services (Standard, Premium and Elite levels) and are currently licensing the most current version of software (or another preferred minimum version level).
N/A 1 Business Day 4 Business Hours 8 Business Hours Self-support Standard Premium Severity 4 (Low): A general usage question, reporting of a documentation error or recommendation for a future product enhancement or modification.
Check Point agrees to use commercially reasonable efforts to respond to Customer requests based on the Severity of the issue as follows: Severity Level Response Time (in accordance with Support Plan) Commitment Standard Premium Elite Severity 1 30 Minutes 30 Minutes 30 Minutes Check Point and Customer will commit the necessary resources around the clock for Problem Resolution to obtain workaround or reduce the severity of the Error.
Depending on the classification of an Error, the following “Response Times” shall apply: Service level Basic Standard Premium 24x7 Error Critical within 8 hours within 4 hours within 2 hours Major within 16 hours within 8 hours within 4 hours Normal within 48 hours within 24 hours within 12 hours Minor within 96 hours within 48 hours within 24 hours Within the Response Time, ▇▇▇▇▇▇ will receive a confirmation about receipt of his Error report (“Simple Response”).