Service Failures definition
Service Failures means any failure, error or defect in the provision of the Services by us but excludes failures, errors or defects arising from, caused by or contributed to by your acts or omissions or third parties including other providers of telecommunications, computers or other equipment or services including internet services or any failure, error or defect arising as a result of causes beyond our reasonable control.
Service Failures means any failure, error or defect in the provision of the Service arising from, caused by or contributed to by the acts or omissions of the Customer or third parties including other providers of telecommunications, computers or other equipment or services including internet services; or any failure, error or defect arising as a result of causes beyond the reasonable control of HBT; Service means the facility to make or receive a Call (or both) using a suitably enabled broadband line in the United Kingdom; Software means machine-readable instructions and data (and copies thereof) including middleware and firmware and related updates and upgrades, licensed materials, user documentation, user manuals, and operating procedures used or required to be used in the provision of or for the Customer to access the Service; Subsequent Renewal Period(s) means a period of twelve (12) months, commencing immediately upon expiry of the previous Initial Contract Period; Term means the Initial Contract Period and any Subsequent Renewal Period(s), as applicable; Third Party Service Provider means any provider of any Third Party Service,; Third Party Services means any part of the Service which HBT procures from a third party, including any third party services, equipment and/or Third Party Software which HBT uses in order to provide the Services.
Service Failures means any failure to meet a Service Level.
Examples of Service Failures in a sentence
Where a failure of Supplier Equipment or any component part of Supplier Equipment causes X or more Service Failures in any Y Month period, the Supplier shall notify the Customer in writing and shall, at the Customer’s request (acting reasonably), replace such Supplier Equipment or component part thereof at its own cost with a new item of Supplier Equipment or component part thereof (of the same specification or having the same capability as the Supplier Equipment being replaced).
For the purposes of this Clause 32.8, ‘X’ shall be the number of Service Failures, and ‘Y’ shall be the period in months, as respectively specified for ‘X’ and ‘Y’ in the Call Off Order Form.
Where a failure of Equipment or any component part of Equipment causes two (2) or more Service Failures in any twelve (12) Month period, the Supplier shall notify the Customer in writing and shall, at the Customer’s request (acting reasonably), replace such Equipment or component part thereof at its own cost with a new item of Equipment or component part thereof (of the same specification or having the same capability as the Equipment being replaced).
Where the same event or series of connected events gives rise to one or more Service Failures, any Service Credit paid will be taken into account in calculating any other Service Credit which may have otherwise been payable.
Where a failure of Supplier Equipment or any component part of Supplier Equipment causes [two (2)] or more Service Failures in any [twelve (12) Month period], the Supplier shall notify the Customer in writing and shall, at the Customer’s request (acting reasonably), replace such Supplier Equipment or component part thereof at its own cost with a new item of Supplier Equipment or component part thereof (of the same specification or having the same capability as the Supplier Equipment being replaced).
More Definitions of Service Failures
Service Failures for purposes of calculating Time Definite Delivery Service shall include the following: (1) any time definite packages tendered to ISP for delivery that are not delivered by the time due on the Service Day tendered because of failures to attempt delivery, failures to locate delivery addresses, failures to deliver to commercial addresses when the businesses are open, or failures to deliver due to ISP error; and (2) pickups of any time definite packages previously mis-delivered. ISPA Version 2024.06.01 ISPA No. C8879477 Time Definite Delivery Service shall not be calculated for a Service Day that is subject to an FEC-approved weather exclusion applicable to the Contracted Service Area. ISP agrees that FEC may, from time to time, modify the definition of "Service Failures" herein upon providing advance written notice that is reasonable under the circumstances. Any such modification shall be posted by FEC on ISP's MyGroundBizAccount and incorporated into this Agreement by reference.
Service Failures means any failure, error or defect in the provision of the Service arising from, caused by or contributed to by the acts or omissions of the Customer or third parties including other providers of telecommunications, computers or other equipment or services including internet services; or any failure, error or defect arising as a result of causes beyond the reasonable control of VoIP North Wales; Service means the facility to make or receive a Call (or both) using a suitably enabled broadband line in the United Kingdom; Software means machine-readable instructions and data (and copies thereof) including middleware and firmware and related updates and upgrades, licensed materials, user documentation, user manuals, and operating procedures used or required to be used in the provision of or for the Customer to access the Service; Term means the Initial Contract Period and any Subsequent Renewal Period(s), as applicable; Third Party Service Provider means any provider of any Third Party Service,; Third Party Services means any part of the Service which VoIP North Wales procures from a third party, including any third party services, equipment and/or Third Party Software which VoIP North Wales uses in order to provide the Services.
Service Failures means any failure error or defect in the provision of the services but excludes failures errors or defects arising from caused by or contributed to by your acts or omissions or third parties including other providers of telecommunications computers or other equipment or services including internet services or any failure error or defect arising as a result of causes beyond our reasonable control "Service Level" in relation to a service means the performance standard if any set out in the Order "Service" means any one of the services described in an Order and services means any combination of two or more such services
Service Failures means any failure, error or defect in the provision of the Service arising from, caused by or contributed to by the acts or omissions of the Customer or third parties including other providers of telecommunications, computers or other equipment or services including internet services; or any failure, error or defect arising as a result of causes beyond the reasonable control of HBT; Service means the facility to make or receive a Call (or both) using a suitably enabled broadband line in the United Kingdom; Software means machine-readable instructions and data (and copies thereof) including middleware and firmware and related updates and upgrades, licensed materials, user documentation, user manuals, and operating procedures used or required to be used in the provision of or for the Customer to access the Service; Term means the Initial Contract Period and any Subsequent Renewal Period(s), as applicable; Third Party Service Provider means any provider of any Third Party Service,; Third Party Services means any part of the Service which HBT procures from a third party, including any third party services, equipment and/or Third Party Software which HBT uses in order to provide the Services.
Service Failures means any failure, error or defect in the provision of the Services arising from, caused by or contributed to by the acts or omissions of the Customer or third parties including other providers of telecommunications, computers or other equipment or services including internet services; or any failure, error or defect arising as a result of causes beyond the reasonable control of CYMRU FIBRE; Services means the installation (where applicable), connection and supply of a telecommunications circuit capable of supporting Internet services at the Premises and the provision of telecommunication services over such circuit; Software means machine-readable instructions and data (and copies thereof) including middleware and firmware and related updates and upgrades, licensed materials, user documentation, user manuals, and operating procedures used or required to be used in the provision of or for the Customer to access the Services; Standard Tests means the tests carried out by CYMRU FIBRE or any third party to determine whether the Services are ready; Term means the Initial Contract Period and any Subsequent Renewal Period(s), as applicable; Third Party Service Provider means any provider of any Third Party Services, including the Licensors; Third Party Services means any part of the Services which CYMRU FIBRE procures from a third party, including any third party services, equipment and/or Third Party Software which CYMRU FIBRE uses in order to provide the Services.
Service Failures means any failure, error or defect in the provision of the Services by us, but excluding: (i) fault in, or any other problem associated with, equipment connected on your side of the Service demarcation point, any power not supplied by us, your equipment, non-maintained structured cabling or other telecommunications systems not operated or provided by us; (ii) your failure to give us access to any equipment or the Premises after receiving a reasonable request to do so; (iii) your failure to provide the necessary rack space and power required for the installation and operation of the Equipment; (iv) your failure to supply all reasonable information we require, including but not limited to, complete details of the Premises as required to complete your order; (v) your failure to obtain all necessary permissions, consents or licenses from any parties, including government bodies, to permit us to access the Premises; (vi) delays attributable to excavation permissions or other local or national laws or regulations relating to excavation permissions; (vii) delays attributable to a network freeze period activity; (viii) the fault, negligence, act or omission of you or any third-party not within our direct control; (ix) your delay or failure to perform any of your responsibilities; (x) your request to us to modify the Premises, or test such although no fault has been detected or reported in accordance with the Contract; (xi) Service suspension in accordance with the Contract; (xii) an outage resulting from planned maintenance or a planned outage or the actions or omissions of you or a third party on your behalf; (xiii) any force majeure event, including but not limited to those set out in clause 16.
Service Failures. Service Failures occur and, under the Abatement Regime (whether or not Project Co has actually been subject to Abatement):
(i) Project Co accumulates total Abatements:
A. of greater than [not disclosed] of the aggregate Quarterly Service Payment in any one Operating Month;
B. of greater than [not disclosed]and up to and including [not disclosed] of the aggregate Quarterly Service Payment in any 3 consecutive Operating Months;
C. of greater than [not disclosed] and up to and including [not disclosed] of the aggregate Quarterly Service Payment in any period of 6 consecutive Operating Months; or
D. of greater than [not disclosed] and up to and including [not disclosed] of the aggregate Quarterly Service Payment in any period of 12 consecutive Operating Months; or
(ii) at any point in time, the number of Cells which would accommodate