Service Failures definition

Service Failures means any failure, error or defect in the provision of the Services by us but excludes failures, errors or defects arising from, caused by or contributed to by your acts or omissions or third parties including other providers of telecommunications, computers or other equipment or services including internet services or any failure, error or defect arising as a result of causes beyond our reasonable control.
Service Failures means any failure, error or defect in the provision of the Services by us but excludes failures, errors or defects arising from, caused by or contributed to by your acts or omissions or third parties acting on your behalf including other providers of communications equipment or services, computers or other equipment or services including internet services or any failure, error or defect arising as a result of causes beyond our reasonable control.
Service Failures means any and all wrongful acts, defects, deficiencies, shortcomings or other non- conformities in the Service, including any failure to meet the agreed criteria, specifications or what otherwise has been agreed to be provided as Deliverables.

Examples of Service Failures in a sentence

  • Where a failure of Supplier Equipment or any component part of Supplier Equipment causes X or more Service Failures in any Y Month period, the Supplier shall notify the Customer in writing and shall, at the Customer’s request (acting reasonably), replace such Supplier Equipment or component part thereof at its own cost with a new item of Supplier Equipment or component part thereof (of the same specification or having the same capability as the Supplier Equipment being replaced).

  • For the purposes of this Clause 32.8, ‘X’ shall be the number of Service Failures, and ‘Y’ shall be the period in months, as respectively specified for ‘X’ and ‘Y’ in the Call Off Order Form.

  • Based upon the results of Phase 1 and/or Phase 2 evaluation above, the Government may issue an RPP.

  • Regimus Uzoma, Complaint No.: 2022-NCI-0144Regimus Uzoma did not appear in person; however, he did submit a request to postpone this matter in writing prior to the Board meeting.

  • That clause allows the Customer to request the replacement of any Supplier Equipment if it causes ‘X’ number of Service Failures within ‘Y’ months.


More Definitions of Service Failures

Service Failures means any failure, error or defect in the provision of the Services by us, but excluding: (i) fault in, or any other problem associated with, equipment connected on your side of the Service demarcation point, any power not supplied by us, your equipment, non-maintained structured cabling or other telecommunications systems not operated or provided by us; (ii) your failure to give us access to any equipment or the Premises after receiving a reasonable request to do so; (iii) your failure to provide the necessary rack space and power required for the installation and operation of the Equipment; (iv) your failure to supply all reasonable information we require, including but not limited to, complete details of the Premises as required to complete your order; (v) your failure to obtain all necessary permissions, consents or licenses from any parties, including government bodies, to permit us to access the Premises; (vi) delays attributable to excavation permissions or other local or national laws or regulations relating to excavation permissions; (vii) delays attributable to a network freeze period activity; (viii) the fault, negligence, act or omission of you or any third-party not within our direct control; (ix) your delay or failure to perform any of your responsibilities; (x) your request to us to modify the Premises, or test such although no fault has been detected or reported in accordance with the Contract; (xi) Service suspension in accordance with the Contract; (xii) an outage resulting from planned maintenance or a planned outage or the actions or omissions of you or a third party on your behalf; (xiii) any force majeure event, including but not limited to those set out in clause 16.
Service Failures means any failure to meet a Service Level.
Service Failures. Service Failures occur and, under the Abatement Regime (whether or not Project Co has actually been subject to Abatement):
Service Failures the services set out in the Schedule 1 (Services) and Service means any one of the Services; means a defined financial deduction to be credited by the CSU to the CCG in recognition of failure to meet the agreed Service Levels in accordance with the provisions of Clause 10 and calculated in accordance with Schedule 3; A plan of action to be implemented by the CSU, in response to the failure of services provided to the CCG, as set out in Schedule 3 of this means the agreed levels to which the CSU’s performance in providing the Service must adhere as set out in Schedule 1 Agreed levels and standards of service provision An instance whereby the measurable service levels for fall below the acceptable standardsService Rebate” "Service Termination Date" "Term" within the stated Service Specifications as set out in Section 5 of Schedule 3. Any sum due to be credited to the CCG in respect of a service which has not been delivered and agreed in accordance with Clause 10 in relation to any Service, the service termination date set out in Schedule 1 (Services) or such other date as the parties may agree in writing; the term of this Agreement as set out in Clause 2;
Service Failures means any failure, error or defect in the provision of the Service arising from, caused by or contributed to by the acts or omissions of the Customer or third parties including other providers of telecommunications, computers or other equipment or services including internet services; or any failure, error or defect arising as a result of causes beyond the reasonable control of HBT; Service means the facility to make or receive a Call (or both) using a suitably enabled broadband line in the United Kingdom; Software means machine-readable instructions and data (and copies thereof) including middleware and firmware and related updates and upgrades, licensed materials, user documentation, user manuals, and operating procedures used or required to be used in the provision of or for the Customer to access the Service; Start Date means the target date for the commencement of the provision of the Service to the Customer as specified or agreed to by HBT; Subsequent Renewal Period(s) means a period of twelve (12) months, commencing immediately upon expiry of the previous Initial Contract Period; Term means the Initial Contract Period and any Subsequent Renewal Period(s), as applicable; Third Party Service Provider means any provider of any Third Party Service,; Third Party Services means any part of the Service which HBT procures from a third party, including any third party services, equipment and/or Third Party Software which HBT uses in order to provide the Services.
Service Failures means any failure error or defect in the provision of the services but excludes failures errors or defects arising from caused by or contributed to by your acts or omissions or third parties including other providers of telecommunications computers or other equipment or services including internet services or any failure error or defect arising as a result of causes beyond our reasonable control "Service Level" in relation to a service means the performance standard if any set out in the Order "Service" means any one of the services described in an Order and services means any combination of two or more such services
Service Failures means any failure, error or defect in the provision of the Services arising from, caused by or contributed to by the acts or omissions of the Customer or third parties including other providers of telecommunications, computers or other equipment or services including internet services; or any failure, error or defect arising as a result of causes beyond the reasonable control of HBT; Services means the installation (where applicable), connection and supply of a telecommunications circuit capable of supporting Internet services at the Premises and the provision of telecommunication services over such circuit; Software means machine-readable instructions and data (and copies thereof) including middleware and firmware and related updates and upgrades, licensed materials, user documentation, user manuals, and operating procedures used or required to be used in the provision of or for the Customer to access the Services; Standard Tests means the tests carried out by HBT or any third party to determine whether the Services are ready; Start Date means the target date for the commencement of the provision of the Services to the Customer as specified or agreed to by HBT; Subsequent Renewal Period(s) means a period of twelve (12) months, commencing immediately upon expiry of the previous Initial Contract Period; Term means the Initial Contract Period and any Subsequent Renewal Period(s), as applicable; Third Party Service Provider means any provider of any Third Party Services, including the Licensors; Third Party Services means any part of the Services which HBT procures from a third party, including any third party services, equipment and/or Third Party Software which HBT uses in order to provide the Services.