Resolve definition

Resolve and the correlative terms, “Resolved”, “Resolving” and “Resolution” each means that the Services are restored to a point where the Customer can perform their job. In some cases, this may only be a work around solution until the root cause of the Error or Unplanned Disruption is identified and corrected (the need for restoration of normal service supersedes the need to find the root cause of the incident).
Resolve means in relation to a Fault, to restore the functionality and performance of the Platform (or any part thereof) and to restore operation of such Platform (or any part thereof) to its normal operating level (which level may be set out in the specification), whether through the implementation of a Workaround or permanent solution and Resolution, Resolving and Resolved shall be construed accordingly;
Resolve means, with respect to an Incident, that a workaround or fix with respect to such Incident has been implemented by Company and accepted by Saint Luke’s.

Examples of Resolve in a sentence

  • Service Definitions Service Definitions for All Repair Service/Extended Warranty and Agilent CrossLab Service Plans Telephone Support to Isolate and Resolve Hardware and Software Problems.

  • Resolve tenant issues and establish positive relations and communications with residents and the community.

  • Service includes: Telephone Support to Isolate and Resolve Hardware Problems, and On-site Hardware Troubleshooting and Repair with Standard Response time according to the defined warranty repair strategy for the specific hardware system or module.

  • If an Error is falsely reported by or on behalf of Licensee, or the cause of any Error or system problem is other than the Software (including as set forth in Section 4), Licensee shall pay Neptune’s Support Remedial Fees hourly rates (see Exhibit A) then in effect for any services provided by Neptune to investigate or attempt to Resolve such Error or problem.

  • Telephone conference within 1 hour of initial voice notification Resolve within 24 hours of initial notification 2 Critical Failure - Critical process failure occurs when a crucial element in the System that does not prohibit continuance of basic operations is not functioning and there is usually no suitable work-around.


More Definitions of Resolve

Resolve has the meaning set forth in Section 3.4(b).
Resolve. (including “Resolved”, “Resolution” and correlative capitalized terms) means that, as to any Service Error, Supplier has provided the University the corresponding Service Error correction and the University has confirmed such correction and its acceptance thereof. Supplier will respond to and Resolve all Service Errors within the following times based on the severity of the Service Error: Critical Service Error One (1) hour Three (3) hours High Service Error One (1) hour Four (4) hours Medium Service Error Three (3) hours Two (2) Business Days Low Service Error Three (3) hours Five (5) Business Days
Resolve or “Resolution” means to repair, replace, reconfigure, reinstall, re-route, or otherwise provide a complete solution to an Incident that returns the System and/or End User(s) to non-degraded full functionality. Implementing a Workaround is a partial or temporary resolution.
Resolve or "Resolution" means a determination made by the relevant Credit Derivatives Determinations Committee or deemed to be made by the relevant Credit Derivatives Determinations Committee following a decision of external reviewers.
Resolve means to resolve a matter by way of an ordinary resolution except where a matter requires a special resolution;
Resolve and the correlative terms, “Resolved”, “Resolving” and “Resolution” each have the meaning set forth in Section 2.2.
Resolve means gain access to the Premises, investigate and take action in appropriate timescales, but does not include assessment of unrecorded units (which shall be carried out as soon as reasonably practicable) nor the provision of any optional services.