Qualifying Charges definition
Examples of Qualifying Charges in a sentence
If the actual Global Backbone Availability is less than the Global Backbone Availability Service Level, then Customer will be entitled to receive a credit against the Qualifying Charges for the Location where the Outage occurred so long as Customer reported all Outages to the GCSC.
If the actual time-to-repair exceeds 5 hours, then Customer will receive a cumulative maximum credit equal to 10% of the Qualifying Charges for the affected Service at the Location where the Outage occurred; provided, however, if Customer is entitled to receive any Service Level credit under Clause 1.3 (Service Levels for Site Availability) in connection with the same Outage, then Customer will only receive the greater of the credits due and owing to Customer under Clause 1.3 or this clause.
If the actual Service Availability is less than the Service Availability Service Level provided in Clause 1.3.3 (Service Availability – Service Level Agreement) above, then Customer will be entitled to receive a credit against the Qualifying Charges for the affected Users where the Severity Level-1 Incident occurred in accordance with Table 8.
When Orange performance for the month falls below 80.00% 10% of the Qualifying Charges applicable to Equipment at each Remote Location for which Orange did not meet the Service Level target.
The credit will be calculated as 1% of Qualifying Charges for every 1% by which actual RTD is higher than the RTD Service Level, up to a maximum credit of 50% of Qualifying Charges for the affected Locations.