Network Downtime definition
Network Downtime means any interruption of Network Availability. Network Downtime will be deemed to commence and end as reported on UnitedLayer’s monitoring system.
Network Downtime means any interruption of (60) sixty seconds or more in the availability of the connection between (1) the equipment provided by the Customer and the equipment provided by SAVVIS and the Internet. SAVVIS takes no responsibility for the circuit or link between SAVVIS routing equipment and routing equipment owned and maintained by other carriers. Network Downtime cannot result from or for any of the following reasons:
(1) The failure of equipment that is not fully owned and managed by SAVVIS;
(2) Scheduled (scheduled maintenance set forth in the SAVVIS website and provided in writing to the technical contacts provided by Customer) or emergency maintenance performed at SAVVIS’ initiative;
(3) Maintenance or service interruptions requested by Customer;
(4) Customer’s acts or failure to act in a timely and/or proper manner when notified to do so by SAVVIS (including, without limitation, Customer’s failure to permit entry by SAVVIS or make facilities or components available to SAVVIS for testing or repair; or otherwise to comply with SAVVIS’ instructions and service requirements); or
(5) A doubling of data transmitted above the committed data transmission rate specified in the most recent Service Order for the Customer if the committed rate is in excess of 10mbps.
Network Downtime means any interruption in the connection between Equipment and the Internet, attributable to the AOL Network. For the purposes of this SLA, the demarcation point between the AOL Network and the Internet is the point at which AOL transmits content to a Third Party carrier at an AOL border router port; for the avoidance of doubt, the maintenance of the connection between an AOL border router and a Third Party carrier is the responsibility of such carrier and, as a result, is not in AOL’s direct control.
Examples of Network Downtime in a sentence
System unavailability for the purpose of building redundancy or other recovery systems that is approved by County in advance shall not be charged as downtime in computing the Network Downtime.
Normal Maintenance may temporarily degrade the quality of the Service, including possible Network Downtime.
Urgent Maintenance may degrade the quality of the Service, including possible Network Downtime.
As long as the System is available over the Internet to at least two other comparable non-County customers (i.e., the System is functioning properly and there are no technical issues with Contractor or the Contractor Platform), any inability on the part of County to access the System as a result of a general Internet outage will not be counted toward Network Downtime.
Subject to clause 3 of this Agreement, in the event the Service Provider fails to provide the Customer with the Services required by the Customer in accordance with the Agreement, such failure resulting from complete unavailability of Service Provider Network, such events will be treated as “Qualified Network Downtime Event” for which Service Provider will issue the Customer a Service Credit.
More Definitions of Network Downtime
Network Downtime is defined as an inability to transmit and receive data caused by failure of network equipment managed and owned by DigiPalla IT Services LLP., excluding Maintenance, but including managed switches, routers, and cabling.
Network Downtime subject to the SLA, means accumulated time during which the Network is inoperable due to in-scope system or infrastructure failure, and measured from the time Bank and/or its customers log a call with the SP help desk of the failure or the failure is known to the SP from the availability measurement tools to the time when the System is returned to proper operation.
Network Downtime means the total amount of time during any calendar month, measured in minutes, during which the Customer is not able to access the features and functions of the Services, excluding any time that the Services are not available due to (a) a Force Majeure Event, (b) Network Scheduled Maintenance, (c) non-compliance by Customer with any provision of the Agreement or this SLA; (d) actions or inactions of Customer or third parties (including Customer’s employees, agents, contractors, or vendors, including Installer); (e) Customer’s use of the Services after Loop has advised Customer to modify its use of the Services, if Customer did not modify its use as advised; (f) if Customer elects to connect to the Services through its existing Wi-Fi network, performance of Customer’s systems or the Internet; (g) periods of downtime of the EVSE; or (h) outages caused by third-party network connections or utilities, including internet service providers or cellular network providers, or any systemic Internet failures.
Network Downtime means any interruption of Network Availability, other than interruptions due to:
a) The failure of a Third-Party System or equipment that is not fully owned and managed by Company, including circuits or links between Company’s routing equipment and routing equipment owned and maintained by other carriers;
b) Scheduled maintenance performed at Company’s initiative;
c) Maintenance or Service interruptions requested by Customer;
d) Customer’s acts or failure to act in a timely and/or proper manner when notified to do so by Company (including, without limitation, Customer’s failure to permit entry by Company or make facilities or components available to Company for testing or repair; or otherwise to comply with Company’s instructions and service requirements); or
e) The transmission of data at a rate more than the CDR or the requested burstable port the Customer is on.
Network Downtime exists when the Transport associated with a Managed Office Essentials seat is unable to transmit and/or receive voice and data. Network Downtime is measured from the time a trouble ticket is opened by either CenturyLink or Customer in the CenturyLink trouble management system to the time the Transport is again able to transmit and receive voice and data to the affected seat(s). Regions include: (a) Intra U.S., which is the continental U.S. CenturyLink IP network, (b) Hawaii, which the CenturyLink Trans-Hawaii IP network to the continental U.S. CenturyLink IP network in the Los Angeles Metro Area, and (c) Alaska, which is the CenturyLink Trans-Alaska IP network to the continental U.S. CenturyLink IP network in the Seattle Metro Area. Regions also apply to the Latency, Packet Delivery and Jitter Goals.
Network Downtime means sustained packet loss in excess of fifty percent (50%) within Fastech/Prescient’ network and for downtime periods above 98.5% uptime commitments. Downtime shall not include any packet loss or network unavailability during Fastech/Prescient’ scheduled maintenance of the Internet Data Centers, network and service(s).
Network Downtime means a Party is unable to transmit or receive data from the Internet for any reason, including but not limited to the failure of network equipment or software, scheduled or unscheduled maintenance, general Internet outages, and events of force majeure.