MTTR definition
MTTR means mean time to repair OFC cuts is calculated after passage of 30 minutes of informing the Contractor by BSNL.
MTTR means the average time required to restore the Astound Network to a normally operating state in the event of an Outage. MTTR is calculated on a circuit basis, as a monthly average of the time it takes Astound to repair all Service Outages on the specific circuit. MTTR is measured from the time an Outage related Trouble Ticket is generated by the Astound CNOC until the time the Service is again Available. The cumulative length of Service Outages per circuit is divided by the number of Trouble Tickets in the billing month to derive the monthly MTTR per circuit: MTTR in Hrs = Cumulative Length of Service Outages Per Month Per Circuit (per calendar month) Total Number of Trouble Tickets for Service Outages Per Month Per Circuit Periods of Excused Outage are not included in MTTR metrics.
MTTR means mean time to repair
Examples of MTTR in a sentence
The E-Line EVC Availability and MTTR Service Level Standards apply only to Hard Outages.
MTTR is an average of the time taken to repair all Priority 1 Trouble Tickets generated by Customer on a specific connection for E-LAN EVC.
MTTR is defined as the average time taken to restore a connection for E-LAN EVC during a Hard Outage.
Customer may claim the MTTR Service Level Standard credit in addition to the E-LAN EVC Availability Service Level Standard credit in a given calendar month.
MTTR applies only in those cases in which the Customer informs Verizon of an E-LAN EVC Outage (i.e., opens a Trouble Ticket) and subsequently allows necessary physical or logical access to its premises and facilities for testing.
More Definitions of MTTR
MTTR means the average time OpenNet took to restore service for all fault incidents for all Connections acquired by the relevant Requesting Licensee under the relevant Schedule during a month, measured from the time each fault is reported by the Requesting Licensee to the time OpenNet confirms that the fault is restored, excluding fault incidents where OpenNet is prevented or restricted from restoring the service owing to matters that are not within OpenNet’s control;
MTTR or “Mean Time to Repair” refers to length of time required to resolve a Service Incident. MTTR calculations are based on the length of a Service Incident, as recorded by TeraGo's ticketing system. Because repairs require prompt access to equipment at Customers locations, MTTR calculations will not include time related to inclement weather, inability to gain access to a Customer's premises, third-party vendor service level agreements, maintenance or emergency restoration activity or crane & rigging requirements.
MTTR means the average time required to restore the Service(s) to a normally operating state in the event of an Outage. MTTR is calculated on a path/route basis, as a monthly average of the time it takes Astound to repair all Service Outages on the specific path/route. MTTR is measured from the time Customer opens an Outage related Trouble Ticket is with the Astound CNOC until the time the Service is again Available. The cumulative length of Service Outages per circuit is divided by the number of Trouble Tickets in the billing month to derive the monthly MTTR per circuit:
MTTR means mean time to repair OFC cuts, calculated after passage of 30 minutes of informing the Contractor by BSNL.
MTTR or Mean Time to Restore shall mean the average time required to restore Contractor service to a normally operating state in the event of an Outage. MTTR is calculated on a per service line item basis, as a monthly average of the time it takes Contractor to repair all Outages on the specific Service. MTTR is measured from the time an Outage started until the time the Service is again available.
MTTR means Mean Time to Repair.
MTTR or “Mean Time to Resolution” refers to mean time required to resolve Service Interruption(s), each ‘time to resolve a Service Interruption' is calculated when the Customer first makes direct contact to NOC, reporting a service impact, and ends when the Service becomes available again, subject to us having prompt access to its equipment in Customer’s location and subject to the following Exceptions: inclement weather, third party vendor service level agreements, maintenance or emergency restoration activity or inter-carrier outages, crane & rigging requirements, Customer must be able to test at demarcation, packet loss percentage to be calculated across are backbone, access to Customer premises must be available, remote markets requiring Field Service Operations (FSO) more than 1 hour of travel time, and degradations requiring channel changes during the Maintenance Window.