KPI Failure definition

KPI Failure a failure to meet the Target Performance Level in respect of a Key Performance Indicator;

KPI Failure means any failure by the Exult Supplier to achieve a KPI;

KPI Failure means a failure to meet the Target Performance Level in respect of a KPI;

Examples of KPI Failure in a sentence

• If, in the next Measurement Period, it achieves Service Availability of 96.5%, it will incur a Severe KPI Failure and accordingly accrue 3 Service Points, but as the failure is a Repeat Failure, this amount is doubled and so the Supplier will incur 6 Service Points for the failure (i.e. SP = 3 x 2).

• If, in the next Measurement Period, it achieves Service Availability of 98.5%, it will incur a Minor KPI Failure and accordingly accrue 1 Service Point, but as the failure is a Repeat Failure, this amount is doubled and so the Supplier will incur 2 Service Points for the failure (i.e. SP = 1 x 2).

• In this Schedule 2.2, a " KPI Failure" means a failure by the Contractor to achieve the Target Service Level for any KPI in relation to the relevant Measurement Period.

• If the Supplier achieves Service Availability of 98.5% in a given Measurement Period, it will incur a Minor KPI Failure for Service Availability in that Measurement Period and accordingly accrue 1 Service Point.

• If the Supplier achieves Service Availability of 96.5% in a given Measurement Period, it will incur a Severe KPI Failure for Service Availability in that Measurement Period and accordingly accrue 3 Service Points.

More Definitions of KPI Failure

KPI Failure means any Audit and Reporting KPI Standards Failure, Cleaning KPI Standards Failure or Presentation KPI Standards Failure;

KPI Failure means achievement of the Red Performance Level in respect of a Key Performance Indicator;

KPI Failure has the meaning given to it in Clause 2(a) of Schedule 5.

KPI Failure means a failure to achieve certain KPIs as defined in Clause 7.2;

KPI Failure means, subject to Clause 33 of Schedule 2 of these Call-Off Terms and Conditions, any failure to comply with the requirements and provisions of any KPI, which for the avoidance of doubt is any Primary KPI Failure and any Secondary KPI Failure. Any KPI Failure may be a Repeat KPI Failure.

KPI Failure means a failure by the Manager to achieve one or more KPIs as notified in accordance with Clause 4.6;

KPI Failure has the meaning given in Paragraph 3.6 of Part B of Schedule 2.2 (Performance Measures and Monitoring);