ITIL definition

ITIL means Information Technology Infrastructure Library (ITIL)

Split View

AI-Powered Contracts

Draft, Review & Redline at the Speed of AI

Get StartedBook a Demo

ITIL means the guidelines contained in the ERG's IT Infrastructure Library; Invitation to Tender or ITT means the invitation to tender for this Framework Agreement issued by the Authority on 16/07/2013; Key Performance Indicators or KPIs means the performance measurements and targets set out in Framework Schedule 2 (Key Performance Indicators);

ITIL means the Information Technology Infrastructure Library published by the UK Office of Government Commerce, and any natural successor organisations to the OGC, from time to time together with the associated published codes of practice (including DISC PD005 and any updates and amendments thereto) and best practice guides published by the IT Service Management Forum from time to time, including any natural successor organisations to the ITSMF;

Examples of ITIL in a sentence

• All our operational processes are aligned with ITIL v3 and information assurance is provided through our ISO 27001 certification.

• Case: Faults are logged on our ITIL system and are assigned a unique case number.

• The Managed AWS service will follow ITIL request fulfilment process to manage service requests and change requests.

• The Managed AWS service will follow ITIL incident management process guidelines to log, assign and diagnose incidents and to restore service operation as quickly as possible with minimum disruption, in line with the agreed hours of service.

• The Managed GCP service will follow ITIL incident management process guidelines to log, assign and diagnose incidents and to restore service operation as quickly as possible with minimum disruption, in line with the agreed hours of service.

More Definitions of ITIL

ITIL means Information Technology Infrastructure Library that provides a practical, no-nonsense framework for identifying, planning, delivering and supporting IT services to the business;

ITIL means ITIL v3 2011;

ITIL means the Information Technology Infrastructure Library which is a proprietary framework for IT service management. ITO Commercial Board is the meeting described in section 4.2(c) of Schedule 12.

ITIL shall have the meaning given in Section 9.4.1.8.

ITIL has the meaning given in Schedule 6 (Standards);

ITIL means the Information Technology Infrastructure Library; which is a set of practices for IT service management (ITSM) that focuses on aligning IT services with the needs of business. LAN means Local Area Network Lean refers to creating more value for customers with fewer resources. MoP refers to Management of Portfolios MSP means Managing Successful Programmes; and is a methodology that comprises a set of principles and processes for use when managing a program New Condition means something recently made, discovered, or created.

ITIL means the IT Infrastructure Library, being the best practice guidelines defined by the OGC for IT service management;