Inbound Call definition

Inbound Call means a call originated outside of the Itec network on a duly licensed telecommunication voice operator and destined for termination at the Customer or its User(s);

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Inbound Call means a call initiated by End-User to Voice Number. Such call, Network operator shall route To INFOBIP Platform. Once INFOBIP Platform registers the call routed by Network Operator, INFOBIP shall process the call, in accordance to the CLIENT’s configuration setup.

Inbound Call. Is defined as a call that has physically arrived to Provider's Interactive Voice Response Unit (an "IVR") or similar system by way of Seller's IVR or other mechanism for the purpose of providing Services as described in this Agreement. Maximum Hold Time: Shall be measured from the time an Inbound Call is placed in a call group queue, prior to being physically delivered and answered by a CSR or an automated voice response unit (a "VRU").

Examples of Inbound Call in a sentence

• The applicable average switched termination rate is determined by the actual call date the Operator Handled Sent Paid Inbound call transpired.

• Inbound call data to the ADA Paratransit reservation line shall be tracked and monitored for appropriate hold times.

• The process whereby incident numbers are generated by the LHD System is as follows: Inbound call, details are captured into a new incident form, form is saved once mandatory fields have been captured, only then is an incident number generated by the system.

• Auto Attendant Auto Answering service with menu choices up to three menus deep Call Park Ability to park a call on a user telephone number Call Pickup Pickup calls that ring in a configured group ACD/▇▇▇▇ Groups Inbound call that ▇▇▇▇ a list of users Feature Description (4.

• In-bound call training shall focus on “in-call” instead of “pre-call” to leverage the capabilities of the CRM System and integrated knowledge base to guide CSRs during the call and give them access to the exact information needed.

More Definitions of Inbound Call

Inbound Call means any inbound call to the Order Management Center (OMC) from an AT&T Customer requesting information or support or pertaining to a Customer Order or request for information or support.

Inbound Call means a call initiated by End-User to Voice Number. Such call, Network operator shall route To INFOBIP Platform. Once INFOBIP Platform registers the call routed by Network Operator, INFOBIP shall process the call, in accordance to the CLIENT’s configuration setup. “Network Operator” means any company operating a GSM-based mobile and landline telephony network, offering mobile telephony services to its subscriber base.

Inbound Call means a call initiated by End-User to Voice Number. Such call, Network operator shall route To INFOBIP Platform. Once INFOBIP Platform registers the call routed by Network

Inbound Call. Is defined as a call that has physically arrived to CALLTECH's Interactive Voice Response Unit (an "IVR") or similar system by way of PRICELINE's IVR or other mechanism for the purpose of providing Services as described in this Agreement.

Inbound Call means a telephone call from a Customer that has been routed to Sitel‘s POP from the IVR and includes Abandoned Calls.

Inbound Call means a call made by an End User using a Device containing a Three SIM card; “inbound SMS” means an SMS sent to a Device of an End User;

Inbound Call means an inbound call generated by Company for Advertiser.